Patient Access Associate I (PT Weekends)

MedStar Health; Baltimore (MD); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading healthcare provider is seeking a Patient Access Associate I for part-time weekend shifts. This role involves patient interaction, insurance verification, and clerical support to ensure quality patient care and efficient billing processes. Ideal candidates will demonstrate strong communication skills and a commitment to customer service, contributing to a positive community image.

Qualifications

• Responsible for communicating with patients and insurance companies.
• Maintains professional behavior to ensure customer satisfaction.

Responsibilities

• Greet patients and provide information.
• Obtain insurance verification and demographics.
• Collect payments at time of service.

Skills

Communication

Customer Service

Job description

Join to apply for the Patient Access Associate I (PT Weekends) role at MedStar Health

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Join to apply for the Patient Access Associate I (PT Weekends) role at MedStar Health

Department: Women's Services

Status: Part-time, 8-hours (PTO and Benefits are not offered)

Schedule: Rotating weekends, 11:00am-11:00pm

Location: Franklin Square Medical Center

Must be available for mandatory training schedule in the first 90-days of employment: Tuesday-Thursday, 8:00am-4:30pm (3 consecutive days, 1 week only).

Responsible for communicating with patients, families, physicians, quality review and insurance companies to obtain information and insurance verification to assure quality patient care and payment of hospital accounts. This includes greeting patients, providing information, answering phones, registering outpatients and/or inpatients, coding lab accounts and entering orders as required. Additional responsibilities include, obtaining all demographics, insurance information, appropriate codes, and authorizations from insurance companies, patients (or their representatives) and physicians in a courteous and efficient manner for billing. Other duties pertinent to optimal customer service, patient flow, and efficient staff utilization are also expected. Maintains a professional and courteous behavior to ensure a positive image within the community served and to promote customer satisfaction. May perform bed assignments, assign physicians, and schedule patient appointments. Provides other registration, clerical and billing support as required. Reviews patient accounts and collects payments at time of service, as well as reviews past due accounts for monies owed; refers patients to patient advocacy for any additional financial assistance.