Patient Access Associate - ED, PRN, Henry

Piedmont Healthcare; Stockbridge (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Access Representative. This role involves engaging with patients to ensure their accounts are accurate and complete, facilitating financial discussions, and processing payments. The ideal candidate will have a strong background in healthcare revenue cycles and excellent customer service skills. Join a team that values patient care and financial integrity, and be part of a supportive environment where your contributions make a real difference in the lives of patients.

Qualifications

• One year of experience in healthcare revenue cycle or clinical role.
• Certification in healthcare financial management preferred.

Responsibilities

• Serve as patient-facing support for the Patient Access Department.
• Ensure patient accounts are complete with valid insurance coverage.

Skills

Healthcare Revenue Cycle

Patient Financial Responsibility

Customer Service

Education

High School Diploma or GED

Tools

Epic

Job description

Description:

RESPONSIBLE FOR:
Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices.

SHIFT: Monday - Thursday 3p - 1:30a

Qualifications:

MINIMUM EDUCATION REQUIRED:
High School graduate or GED equivalent.

MINIMUM EXPERIENCE REQUIRED:
One (1) year exp in one of the following:
1. Healthcare Revenue Cycle
2. Clinical role
3. Related clerical accounting/finance/retail.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.

ADDITIONAL QUALIFICATIONS:
Three (3) years of healthcare Revenue Cycle experience preferred.
Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative preferred.
Prior Epic experience preferred.

ADDENDUM