Patient Access Associate 12E

Care New England; Providence, Northern (RI, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Care New England is seeking a Patient Access Associate to register patients for most outpatient and inpatient services, and to accurately record demographic, physician and insurance information.

You will complete preliminary registration and admission paperwork, coordinate room and bed assignments, provide clerical support, protect patient confidentiality, and help the department meet its goals through reliable service and teamwork.

Qualifications

• High School diploma required.
• Associates degree preferred or at least two years in health care.
• Knowledge of third party payers preferred.
• Excellent typing skills and ability to operate standard office equipment.
• Strong interpersonal and English communication skills.
• Knowledge of medical terminology and office software.

Responsibilities

• Registers patients entering the hospital for most outpatient and inpatient services.
• Completes forms for registration/admission process.
• Obtains patient financial information to ensure payment for hospital services.
• Assigns bed and room accommodations.
• Provides clerical support to the department and maintains patient confidentiality.
• Participates in functions to achieve department goals and objectives.
• Performs other job-related duties as required or directed.

Skills

Typing skills

Interpersonal skills

Communication skills

English language proficient

Medical terminology

Education

High School diploma

Associates degree preferred

Tools

Lotus 1-2-3

Word processing

Office applications

Job description

Job Summary

The Patient Access Associate receives, processes, and registers patients entering the hospital for most outpatient and inpatient services. Requests and accurately records required patient demographic, physician and insurance relatedinformation. Secures pre-registration patient data for Diagnostic Imaging
Services as well as all direct admissions to the hospital. Completes preliminary registration and admission related paperwork. Coordinates and assigns room and bed accommodations. Provides clerical support to the department as needed, and performs other job-related tasks as directed.

Duties & Responsibilities

• Registers patients entering the hospital for most outpatient and inpatient services, including pre-registrations for Diagnostic Imaging Services as well as direct admits tothe hospital.
• Completes all necessary forms and procedures for registration/admission process.
• Obtains patient financial information to ensure proper payment of hospital serviceprovided.
• Assigns bed and room accommodations.
• Provides clerical support to the department as needed.
• Protects and preserves patient rights to confidentiality.
• Participates in functions to achieve overall department goals and objectives.
• Performs other job-related duties as required or directed.

Requirements

High School diploma required; Associates degree preferred or at least two years equivalent experience in a health care environment. Knowledge of third party payers preferred. Excellent typing skills and ability to operate standard office equipment necessary. Must have excellent interpersonal and communications skills and beproficient in the English language. Knowledge of medical terminology, word processing, statistical tools such as Lotus 1-2-3 and other computer applications preferred.

Internal Posting Period

8/12/2026 - 8/21/2026

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.