Patient Access Associate 12E

Women & Infants Hospital; Providence (RI); On-site; USD 36,000 - 48,000; Full time

Job summary

The Patient Access Associate at Women & Infants Hospital receives, processes, and registers patients for most outpatient and inpatient services, collecting demographic, physician, and insurance information to ensure accurate pre-registration and admission paperwork.

They coordinate room and bed assignments, provide clerical support, protect patient confidentiality, and contribute to department goals while handling registration forms and communicating with care teams.

Qualifications

• High School diploma required; Associate degree preferred or 2 years health care experience.
• Excellent typing skills and ability to operate standard office equipment.
• Excellent interpersonal and written/verbal communication in English.

Responsibilities

• Registers patients for outpatient and inpatient services, including pre-registrations for Imaging Services and direct admits.
• Completes forms and procedures for registration/admission process.
• Obtains patient financial information to ensure proper payment for services.
• Assigns bed and room accommodations.
• Provides clerical support to the department as needed.
• Protects patient confidentiality and privacy.

Skills

Typing skills

Interpersonal communication

English proficiency

Medical terminology

Education

High School diploma

Associate degree preferred

Tools

Lotus 1-2-3

Job description

Job Summary

The Patient Access Associate receives, processes, and registers patients entering the hospital for most outpatient and inpatient services. Requests and accurately records required patient demographic, physician and insurance related information. Secures pre-registration patient data for Diagnostic Imaging Services as well as all direct admissions to the hospital. Completes preliminary registration and admission related paperwork. Coordinates and assigns room and bed accommodations. Provides clerical support to the department as needed, and performs other job-related tasks as directed.

Duties & Responsibilities

• Registers patients entering the hospital for most outpatient and inpatient services, including pre-registrations for Diagnostic Imaging Services as well as direct admits to the hospital.


• Completes all necessary forms and procedures for registration/admission process.


• Obtains patient financial information to ensure proper payment of hospital service provided.


• Assigns bed and room accommodations.


• Provides clerical support to the department as needed.


• Protects and preserves patient rights to confidentiality.


• Participates in functions to achieve overall department goals and objectives.

Requirements

Performs other job-related duties as required or directed.

High School diploma required; Associates degree preferred or at least two years equivalent experience in a health care environment. Knowledge of third party payers preferred. Excellent typing skills and ability to operate standard office equipment necessary. Must have excellent interpersonal and communications skills and be proficient in the English language. Knowledge of medical terminology, word processing, statistical tools such as Lotus 1-2-3 and other computer applications preferred.

INTERNAL POSTING PERIOD:

8/12/2026 - 8/21/2026

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

• Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.


• EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status


• Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.