Patient Access Analyst I - PRN (Varied Shifts)

Trinity Health; DeWitt (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Trinity Health in DeWitt, IA is seeking a Representative I for Patient Access on a PRN basis with rotating shifts from 0600 to 2000. The role focuses on researching, collecting and analyzing information, identifying opportunities, and leading resolutions to improve patient experiences.

You will produce analytical reports and support performance improvement activities within MercyOne Health System context. Minimum one year of customer service is required; Patient Access experience is preferred.

Qualifications

• Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Responsibilities

• Researche, collect & analyze information. Identifies opportunities, develops solutions, & leads through resolution.
• Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
• Responsible for distribution of analytical reports.
• Utilizes multiple system applications to perform analysis, create reports & develop educational materials.

Skills

Customer service

Data analysis

Job description

Trinity Health in DeWitt, IA is seeking a Representative I for Patient Access on a PRN basis with rotating shifts from 0600 to 2000. The role focuses on researching, collecting and analyzing information, identifying opportunities, and leading resolutions to improve patient experiences.

You will produce analytical reports and support performance improvement activities within MercyOne Health System context. Minimum one year of customer service is required; Patient Access experience is preferred.