Patient Access & AI Scheduling Specialist

Birmingham Obstetrics Gynecology, P.C.; Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Birmingham OB/Gyn is seeking a motivated, organized Patient Scheduling & Access Specialist to join our team in Birmingham, Alabama. This role combines patient scheduling and customer service with helping the practice improve access through AI-assisted scheduling technology.

The ideal candidate is people-oriented, communicates well, and quickly learns new technologies, contributing to smoother scheduling workflows and better patient experiences.

Qualifications

• Motivated and organized.
• Comfortable with technology and AI tools.
• Excellent communication with patients and staff.

Responsibilities

• Schedule, reschedule, and cancel patient appointments.
• Assist patients with scheduling questions and complex needs.
• Enter and update patient information in the scheduling system.
• Coordinate with physicians and staff on scheduling questions.
• Support AI-assisted scheduling processes and provide feedback for improvements.

Skills

communication

tech-savvy

organization

problem-solving

Tools

AI scheduling platform

Job description

Birmingham OB/Gyn is seeking a motivated, organized Patient Scheduling & Access Specialist to join our team in Birmingham, Alabama. This role combines patient scheduling and customer service with helping the practice improve access through AI-assisted scheduling technology.

The ideal candidate is people-oriented, communicates well, and quickly learns new technologies, contributing to smoother scheduling workflows and better patient experiences.