Patient Access Admitting

Paycom - ATS; Harrisonville (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Paycom - ATS in Harrisonville, MO is seeking a Full Time Registration/Admissions Clerk to accurately process hospital registrations and admissions, ensuring timely service and strong customer care.

You will collect demographic and insurance data, verify insurance eligibility, obtain signatures, and manage cash handling including co-pays. This on-site role requires excellent communication, organizational skills, and attention to detail in a courteous, professional manner.

Qualifications

• Education and Certification/Registration required; High school education.
• Knowledge of insurance procedures, general PC skills, and medical terminology.
• Excellent communication, problem solving, organization, keyboarding, multitasking and critical thinking abilities.

Responsibilities

• Accurately collect demographic and insurance information from patients or responsible party and process registration paperwork for Emergency, Inpatient, and Outpatient settings.
• Greet customers professionally, listen, and communicate clearly by phone and in person.
• Check patients in and out for medical appointments and maintain orderly paper trails.
• Obtain signatures for consent and ensure patients know their rights and responsibilities.
• Document insurance information, personal details, payment methods, and other important patient data.
• Update patient files and appointment information accurately.

Skills

Communication

Problem solving

Organizational skills

Typing

Multitasking

Critical thinking

Education

High school diploma

Job description

Job Details

Job Location: Harrisonville, MO 64701, Position Type: Full Time, Job Shift: Day, Primary Purpose: To accurately process all hospital Registrations/ Admissions in a timely and organized manner striving for the best customer service possible.

Essential Responsibilities and Tasks

• Accurately collects demographic and Insurance information from patients or their responsible party and processes paperwork necessary for registration to Emergency, Inpatient, and Outpatient settings. (55% of time)
• Treats each customer as the most important person and handles paperwork in a timely manner.
• Displays communication skills by listening to customers and hospital staff, speaking in a clear and friendly way over the phone and face to face.
• Checking patients in and out when they arrive for medical appointments.
• Need to stay organized as each customer that is registered creates a paper trail that needs to be accurate and in order.
• Obtains signatures for consent of treatment on all patients at time of registration and makes sure the patient is aware of their rights and responsibilities.
• Documenting insurance information, personal information, payment methods and other important patient information.
• Updating patient files and appointment information accurately.

Co-pay collections (5% of time)

• Attempts to collect co-pays on all patients according to policy and procedure and insurance estimates.
• Always treats customers courteous and professional if questions or problems arise.
• Handle all payment inquiries and provide receipts to patient.
• Daily Reconciles cash drawers at end of shift.

Benefit and insurance verifications (35% of time)

• Verify insurance(s) eligibility on all patients during the registration and pre-registration process.

ESSENTIAL PHYSICAL REQUIREMENTS

• Sedentary Work: Lifting 10# maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Jobs are sedentary; if walking and standing are required only occasionally.

PHYSICAL DEMANDS

• Pushing: Exerting force upon an object so that the object moves away from the force (including slapping, striking, kicking, and treadle actions).
• Hearing: Ability to determine audible communication.
• Stooping: Bending the body downward and forward by bending the spine at the waist.
• Kneeling: Bending the legs at the knees to come to rest on the knee or knees.
• Crouching: Bending the body downward and forward by bending the legs and spine.
• Reaching: Extending the hands and arms in any direction.
• Fingering: Picking, pinching, or otherwise working with the fingers primarily (rather than with the whole hand or arms as in handling).
• Repetitive Motions: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Seeing: Obtaining impressions through the eyes of the shape, size, distance, motion, color or other characteristics of objects.
• Acuity, far - clarity of vision at 20 feet or more.
• Depth perception - ability to judge distance and space relationships so as to see objects where and as they actually are.
• Color vision- the ability to identify and distinguish colors.

WORKING CONDITIONS

• Inside: Fully on site. Worker spends approximately 75% or more of time inside.
• Infectious Disease: Risk of exposure to biohazard us materials, blood, body fluid contamination.

Qualifications

Education and Certification/ Registration required for the Position: High school education.

Required Knowledge

Insurance and general PC knowledge, medical terminology.

Required Skills and Ability

Excellent communication skill; problem solving; organizational skills; proficiency in keyboarding/computer use, multitasking, critical thinking skills. Deal effectively with emotionally charged situations.