Patient Access & Admissions Specialist

University of South Alabama Health System; Mobile, Northern (AL, KY); Hybrid; USD 27,000 - 38,000; Full time

Job summary

University of South Alabama Health System in Mobile, AL is seeking an Administrative/Registration Clerk to ensure accurate patient registration, explain payment policies, verify insurance data, and collect payments.

You will use the Hospital Information System, route patients to appropriate departments, prepare admission charts, and support patient flow. A high school diploma and 1 year of clerical experience are required, with substitution options available.

Qualifications

• High School Diploma or equivalent and 1 year general clerical experience Required
• Successful completion of post-high school training from an accredited institution as approved and accepted by the University of South Alabama may be substituted (30 semester hours, 45 quarter hours or 720 classroom hours) for the required year of experience Required
• Comparable combination of education and experience may substitute for the above requirements.

Responsibilities

• Responsible for complete and accurate registration of patients
• Explains payment policies, reviews accounts for old debts, and collects payments
• Utilizes supportive insurance information to ensure entry of correct third party data
• Obtains information to complete various forms
• Explains hospital policies
• Assigns nursing floor and makes bed/room assignments
• Uses CRT and keyboard to access the Hospital Information System (HIS)
• Obtains required signatures
• Verifies pre-admitting tests
• Prepares admission charts and patient cards
• Routes patients to appropriate ancillary departments
• Performs discharge procedures as needed
• Adheres to Infection Control and Standard Precautions procedures/policies
• Distributes charts and obtains missing information
• Operates cash drawer and balances using an adding machine
• Operates printer, fax, copiers, and installs paper/forms weighing up to 25 lbs.
• Communicates and uses appropriate customer relations skills with physicians, patients, families, health care team and staff in person and via the telephone and responds to overhead pages
• Adheres to all applicable hospital policies and procedures including those pertaining to patient confidentiality
• Regular and prompt attendance and the ability to work schedule as defined and overtime as required
• Related duties as required.
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Job description

University of South Alabama Health System in Mobile, AL is seeking an Administrative/Registration Clerk to ensure accurate patient registration, explain payment policies, verify insurance data, and collect payments.

You will use the Hospital Information System, route patients to appropriate departments, prepare admission charts, and support patient flow. A high school diploma and 1 year of clerical experience are required, with substitution options available.