Patient Access & Admissions Specialist

University Medical Center, Inc.; Louisville (KY); On-site; USD 32,000 - 40,000; Full time

Job summary

UofL Health in Louisville seeks a Patient Access Registrar to greet patients and collect essential personal, medical, and insurance data for admissions and billing. You will verify information, explain payment options, and coordinate with the Patient Financial Counselor as needed.

The role emphasizes accuracy, confidentiality, and courteous service across diverse patient ages. Applicants typically have a high school diploma and at least one year of registration experience.

Qualifications

• High School Diploma or equivalent is required.
• One year of registration experience preferred.
• Excellent communication and customer service skills with attention to confidentiality.

Responsibilities

• Interview and register patients in a courteous, empathetic manner.
• Enter complete and accurate patient demographic, guarantor, and insurance information.
• Ensure forms are signed and authorized where needed for admission and billing.
• Assign correct insurance payor codes to support proper billing.
• Document physician and department details in the hospital system (SMS) for each registration.
• Maintain patient confidentiality and protect sensitive data at all times.
• Support efficient patient flow and participate in department/ hospital meetings.

Skills

Customer service

Communication

HIPAA compliance

Education

High School Diploma or equivalent

Job description

UofL Health in Louisville seeks a Patient Access Registrar to greet patients and collect essential personal, medical, and insurance data for admissions and billing. You will verify information, explain payment options, and coordinate with the Patient Financial Counselor as needed.

The role emphasizes accuracy, confidentiality, and courteous service across diverse patient ages. Applicants typically have a high school diploma and at least one year of registration experience.