Patient Access & Admissions Specialist

Adventist Health; Clearlake (CA); On-site; USD 52,000 - 62,000; Full time

Job summary

Adventist Health in Clearlake, CA is seeking a Patient Access Representative (Clinic) to handle pre-admission and admission processes, collect demographic and financial data, and support hospital departments. The role is essential for accurate patient intake and registration.

The incumbent will verify insurance coverage, obtain signatures, and maintain compliance with HIPAA and regulatory standards. This position offers daytime hours within a full-time schedule at Adventist Health facilities.

Qualifications

• High School diploma or GED required.
• Ability to file alphabetically and maintain follow-up.
• Above-average computer skills and strong written/verbal communication.

Responsibilities

• Answers telephone inquiries in a timely, courteous and professional manner.
• Obtains signatures on forms and notices.
• Verifies completed registration and uses the AETS program and Qcode report.
• Interprets and verifies insurance coverage including Medicare, Medi-Cal, CMSP and commercial plans.
• Interviews patient or representative to collect demographic and financial information for admission/registration.

Skills

Alphabetical filing

Follow-up organization

Computer skills

Written communication

Verbal communication

Insurance & billing knowledge

Medical terminology

Office & clerical skills

Education

High School or GED

Job description

Adventist Health in Clearlake, CA is seeking a Patient Access Representative (Clinic) to handle pre-admission and admission processes, collect demographic and financial data, and support hospital departments. The role is essential for accurate patient intake and registration.

The incumbent will verify insurance coverage, obtain signatures, and maintain compliance with HIPAA and regulatory standards. This position offers daytime hours within a full-time schedule at Adventist Health facilities.