Pathology Quality & Safety Program Manager

Mass General Brigham; Somerville (MA); Remote; USD 142,000; Full time

Job summary

A leading healthcare organization is seeking a dedicated professional to oversee Pathology safety events and improve patient quality. The ideal candidate will have a bachelor's degree in Clinical Laboratory Science or a related field, along with significant experience in healthcare operations. Opportunities for career advancement and a collaborative work environment are offered. Salary can reach up to $141,804 annually.

Benefits

Comprehensive benefits package

Career advancement opportunities

Recognition programs

Qualifications

• 5+ years of experience in complex healthcare operations, patient safety, or project management.
• 3+ years of experience in clinical laboratory operations or healthcare risk management.
• 2+ years of experience with Microsoft Office Suite, including Excel and PowerPoint.

Responsibilities

• Oversee and analyze safety events related to Pathology.
• Collaborate with risk management and operational leaders.
• Design and implement process improvement initiatives.

Skills

Clinical Laboratory Science knowledge

Project management skills

Communication skills

Education

Bachelor's Degree in Clinical Laboratory Science or related field

Master's Degree in related field (preferred)

Tools

Microsoft Office Suite

Job description

Overview

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Salary up to $141,804 annually
• Comprehensive benefits package, including career advancement opportunities and recognition programs
• Full-time remote work flexibility
• Opportunity to make a significant impact on patient safety and quality improvement initiatives
• Supportive and collaborative work environment with a focus on professional growth

Responsibilities

• Oversee and analyze safety events related to Pathology, including investigations and regulatory reporting
• Collaborate with risk management and operational leaders to document and review laboratory safety concerns
• Design and implement process improvement initiatives based on identified risks and opportunities
• Review NRC Patient Experience Survey results and ensure appropriate follow-up by operational leaders
• Facilitate a culture of psychological safety among staff by modeling high-reliability organizational principles

Qualifications

• Bachelor\'s Degree in Clinical Laboratory Science (CLS), Nursing, or a related field
• Licenses and Credentials: MLS, RN, CPHRM, CPHQ, or other quality/process improvement certification
• 5+ years of experience in complex healthcare operations, patient safety, or project management
• 3+ years of experience in clinical laboratory operations or healthcare risk management
• 2+ years of experience with Microsoft Office Suite, including Excel and PowerPoint

Preferred Qualifications

• Master\'s Degree in a related field of study
• Highly developed communication and interpersonal skills for managing sensitive issues
• Ability to remain calm and composed during harmful patient events
• Strong presentation skills and proficiency in data analysis and reporting tools

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