PAT Coordinator

Beth Israel Lahey Health; Plymouth (MA); On-site; USD 25,000 - 43,000; Full time

Job summary

Beth Israel Lahey Health is seeking a detail‑oriented PAT Administrative Clerk in Plymouth. You will handle pre-admission testing tasks, data entry, chart preparation and scheduling for procedures, and act as a liaison between surgical offices and the PAT department.

Strong computer skills (MediTech, ORM, CWS, Word, Excel, Outlook) and knowledge of medical terminology are required. Excellent customer service and communication abilities are essential in a busy, patient‑facing environment.

Qualifications

• Excellent computer and organizational skills with attention to detail.
• Recent Pre-Anesthesia Testing experience or related scheduling knowledge.
• Strong communication skills and ability to interact with patients and staff.

Responsibilities

• Performs clerical duties for the Pre-Admission Testing Department.
• Manages scheduling, data entry, and distribution of meeting minutes.
• Acts as liaison between Surgical Offices and PAT to improve communication and workflow.

Skills

Critical thinking

Customer service

Medical terminology

Education

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

MediTech

ORM

CWS

Word

Excel

Outlook

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.40 hpw, 8-hr shifts (8a-4:30p), Mon-FriJob Description:Duties/ResponsibilitiesDemonstrates and models Beth Israel Deaconess Plymouth Core Values at all times.Is an integral member of the Surgical Services Department performing a wide range of administrative duties in support of the Pre-Admission Testing Department.Demonstrates strong interpersonal skills with the ability to interact with patients, staff, nursing leadership and physician office personnel.Demonstrates effective verbal and written communication skills with an attention to detail and accuracy.Demonstrates strong organizational skills with the ability to prioritize the needs of the PAT Department.Manages verbal and written communications; including telephone calls, communications/reports, and transcription and distribution of meeting minutes.Acts as a liaison between Surgical Offices and the PAT Department to facilitate improved communication.Demonstrates excellent understanding of medical terminology and surgical procedures.Performs various clerical duties, including order entry, lab/radiology requisitions, making patient charts, data entry, charges, registration, data collection and statistics as needed.Demonstrates proficiency and knowledge in critical thinking, problem identification and solving activities.Compiles and prepares data related to the PAT Department as requested.Collaborates with administrative and surgical team members and leadership on a regular basis.Ensures all booking forms are complete prior to booking or returns to surgical offices for further clarification.Assist with Preoperative COVID screening appointments as indicatedWorks within CWS to prepare and/or modify scheduled procedures or appointments as indicated.Maintains a clean and orderly work areaParticipates in department based management performance improvement activitiesMaintains open communication with PAT leadership.It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.Experience/Knowledge/Skills RequiredExcellent computer and organizational skills (MediTech, ORM, CWS, Word, Excel, Outlook)Ability to work independently in a fast paced, dynamic work environmentRecent Pre-Anesthesia Testing experience required (scheduling procedures and understanding of surgical processes within CWS)Must possess critical thinking and problem solving skillsAbility to concentrate and prioritize in a distracting environmentMedical TerminologyExcellent customer service skills required; ability to interact positively with patients and families at all times; demonstrated appropriate phone etiquetteEducation RequiredHigh School Diploma or equivalent requiredAssociates or Bachelor’s degree preferred.Registration/CertificationNonePhysical/Environmental RequirementsThis job requires frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking and lifting over 10 lbs. There will be occasional need for climbing stairs, lifting in excess of 50 – 100 lbs and sitting. Constant use of hearing, sight and speech. Frequent use of smell and touch. Frequent keyboard and telephone use. Constant concentration and problem solving.Pay Range:$17.83 – $31.52This position is covered by a collective bargaining agreement. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. The pay range for this position is established and governed by the terms of the applicable collective bargaining agreement. Employees hired into this position will receive compensation consistent with the terms of the applicable collective bargaining agreement.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledEmployment: Full-timeHours/Week: 40Shift: DayCategory: Patient AccessPay Range: $17.83 - $31.52FLSA: Non-ExemptReq ID: JR105292