Pastry Lead

Cardenas-Markets-LLC-1; Pomona (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

Cardenas Markets in Pomona, CA seeks a Pastry Lead to maintain a well-run bakery and serve as the first point of contact for customers. The role models company values while driving results and team performance.

You will train team members, oversee daily operations, manage inventory, and coordinate weekly schedules with the Bakery Manager, ensuring quality and safety across the department.

Qualifications

• Valid Food Handlers Card.
• Customer Service and retail experience desirable.

Responsibilities

• Assist the Bakery Manager with training of Team Members.
• Oversee Team Members and implement strategies to increase productivity.
• Maintain inventory levels and ensure a fully-stocked display.
• Collaborate with Bakery manager to prepare weekly schedules based on projected sales.
• Complete opening and closing duties as assigned.
• Monitor quality of goods and service and ensure food safety standards.
• Place orders based on forecasted department needs.
• Communicate and enforce standards for quality, cleanliness, and customer service to all team members.
• Provide customer service by greeting and assisting customers and responding to inquiries.
• Support store needs by helping in any area as needed.

Skills

Customer service

Retail experience

Job description

Job Description

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it’s more than that; it’s smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you’ll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.

POSITION SUMMARY:

The Pastry Lead will be friendly and a team player. The individual will have to ensure that the bakery/pastry area is well maintained and running efficiently. Additionally, the Pastry Lead will be the first point of contact with customers. The Pastry Lead is to be a role model of the company by driving results while maintaining company core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

• Assist the Bakery Manager with training of Team Members;
• Oversee Team Members and implement strategies to increase productivity;
• Maintain inventory levels;
• Collaborates with Bakery manager to prepare a weekly schedule based on projected sales and workload
• Complete opening and closing duties as assigned;
• Monitor quality of goods and service, while ensuring a fully-stocked display cases;
• Place orders of supplies based on accurate forecasting of department needs;
• Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, Bakery conditions and food safety to all team members;
• Provide customer service by greeting and assisting customers, responding to customer inquiries and complaints;
• Provides flexibility by helping in any area in order to support the store needs.

Customer Service:

• Demonstrates personal Customer Service excellence. Engages with customers always;
• Improves speed and efficiency of service provided.

SKILLS AND QUALIFICATIONS:

• Valid Food Handlers Card;
• Customer Service and retail experience desirable.

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
• STANDING: Continuously, throughout shift.
• LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.

IMPORTANT DISCLAIMER NOTICE:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Disclaimer:

Pay Scale $19.00 to $21.85

The pay scale above is a good faith estimate of the salary or hourly wage range that the employer reasonably expects to pay for the position. Within this range, individual pay is determined by multiple factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.

EEO is the Law