Pastry & Dessert Clerk - Customer Champion

El Rancho Supermercado; Grand Prairie (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

El Rancho Supermercado in Texas is seeking a Pastry Clerk to deliver friendly, high-quality customer service in our retail store. You will assist customers, prepare bakery items, and maintain display cases.

The role requires a High School Diploma, Food Handlers Card, and bilingual English/Spanish communication. You will work with pastry equipment and support the bakery team to ensure product quality and freshness.

Qualifications

• High School Diploma or equivalent.
• Valid Food Handlers Card.
• Customer Service and retail experience desirable.
• Bilingual in English and Spanish.

Responsibilities

• Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner.
• Organize products in display case and tables while ensuring fully-stocked cases.
• Support team with baking various breads, cookies, and desserts, including pan dulce.
• Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
• Stock, fill, face, and ensure pricing accuracy while examining the rotation of all Pastry products and discarding outdated or spoiled items.
• Work with various professional Pastry equipment, including heat sources, mixers, and blenders.
• Takes food orders in person and by telephone.
• All other duties as assigned.
• Demonstrates personal Customer Service excellence. Engages with customers always.
• Improves speed and efficiency of service provided.

Skills

Customer Service

Retail experience

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

El Rancho Supermercado in Texas is seeking a Pastry Clerk to deliver friendly, high-quality customer service in our retail store. You will assist customers, prepare bakery items, and maintain display cases.

The role requires a High School Diploma, Food Handlers Card, and bilingual English/Spanish communication. You will work with pastry equipment and support the bakery team to ensure product quality and freshness.