Pastry Demo Chef

PastryStar; Laurel (MD); On-site; USD 50,000 - 55,000; Full time

Job summary

PastryStar is seeking a Pastry Demo Chef to showcase PastryStar products through hands-on pastry demonstrations, customer training, and collaborative product development. This on-site role supports the sales team by aligning products with customer needs and helping distributors integrate PastryStar ingredients into bakery operations.

The chef develops and tests pastry applications, collaborates with R&D on custom formulations, participates in tradeshow planning and execution, and shares customer

Qualifications

• Hands-on pastry experience and dessert presentation
• Ability to lead demos and explain techniques clearly
• Strong organization, communication, and customer-service skills
• Ability to translate customer needs into product recommendations
• Experience collaborating with sales and R&D teams
• Willingness to travel for demos and events

Responsibilities

• Develop and test new pastry products in collaboration with the team, focusing on flavor, texture, and presentation
• Create custom product formulations to meet client needs, collaborating with R&D on changes
• Innovate recipes and refine existing ones to PastryStar standards and customer demands
• Test product applications and communicate results and feedback to R&D
• Develop seasonal menus with PastryStar products and document recipes with photos/videos
• Maintain clear recipe and demonstration instructions and train internal staff
• Conduct live product demonstrations and tastings for customers and distributors
• Prepare high‑quality pastry samples for meetings, events, and demonstrations
• Plan and execute trade shows with sales, including sample preparation and booth readiness
• Provide expert pastry insights during on-site customer visits and reviews with sales teams
• Train distributor reps, sales teams, and customers on product preparation and applications
• Help customers troubleshoot and adjust recipes within product guidelines
• Coordinate demonstration schedules, ingredients, and equipment with sales teams
• Organize ingredients, supplies, and maintain a clean workspace

Skills

Pastry preparation

Baking

Dessert presentation

Demonstration leadership

Organization

Communication

Customer service

Sales process knowledge

Job description

The Pastry Demo Chef showcases PastryStar products through hands‑on pastry demonstrations, customer training, and collaborative product and recipe development. This customer‑facing role supports the sales team by matching products to customer needs and helping distributors, sales representatives, and customers integrate PastryStar ingredients into their bakery and pastry operations. The chef develops and tests pastry applications, collaborates with R&D on custom formulations, participates in tradeshow planning and execution, and shares customer feedback to support product improvement and sales growth.

What you'll do

Research & Development

• Develop and test new pastry products in collaboration with the team, focusing on flavor, texture, and presentation.
• Create custom product formulations to meet specific client needs and preferences, collaborating with R&D on formulation changes and technical review.
• Innovate new recipes and refine existing ones to align with PastryStar product standards and customer demands.
• Test product applications for consistency and intended use, and communicate results and customer feedback to R&D.
• Develop seasonal menus featuring PastryStar products and document detailed recipes with photographs and, when appropriate, videos.
• Maintain clear recipe and demonstration instructions and support internal training on the preparation and use of new products.
• Conduct live product demonstrations and tastings for customers to showcase the quality, versatility, and practical applications of PastryStar products.
• Prepare consistent, high‑quality pastry samples and finished desserts for customer meetings, distributor events, and corporate demonstrations.
• Participate in the planning and execution of tradeshows and industry events, coordinating with the sales team on product selections, samples, equipment, and booth preparation. Present pastry products and deliver demonstrations to engage industry professionals and generate brand interest.
• Provide expert pastry application insights during on‑site customer visits, helping customers integrate PastryStar products into their menus or offerings.
• Train distributor representatives, sales teams, and customers on product preparation, handling, and pastry applications.
• Help customers troubleshoot preparation and application challenges, recommend practical adjustments within established product guidance, and follow up on demonstration feedback and product questions.
• Coordinate demonstration schedules, recipes, ingredient quantities, and equipment needs with the sales team; manage preparation time and ingredient use efficiently.
• Organize demonstration ingredients, supplies, and equipment, and maintain a clean, orderly workspace.

Sales Support – Product Matching

• Work closely with sales representatives to understand customer needs and provide product recommendations suited to their pastry applications, menus, and offerings.
• Introduce new and existing products to customers and explain how they can be incorporated into their bakery operations.

Qualifications

• Practical experience in pastry preparation, baking, and dessert presentation.
• Ability to lead engaging demonstrations and explain techniques clearly to customers and sales teams.
• Ability to follow, develop, and adapt recipes while maintaining consistent quality.
• Strong organization, communication, and customer‑service skills, with the ability to coordinate preparation and follow‑up across multiple demonstrations.
• Basic knowledge of the sales process and customer relationship management.
• Ability to collaborate with sales and R&D teams and participate in customer visits and demonstration events.

PastryStar is more than a food manufacturer—it’s a team driven by passion, craftsmanship, and innovation. Founded by a French pastry chef and rooted in over 35 years of expertise, we create high‑quality, clean‑label ingredients that help professionals bring exceptional desserts to life. At PastryStar, we don’t just make products—we solve problems, elevate standards, and build something meaningful together.

The pay range for this role is:

50,000 - 55,000 USD per year (Laurel, MD)