Pastry Chef lll

choicehotels; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in hospitality is seeking a skilled Pastry Chef III to lead pastry operations and ensure top-notch dessert quality. In this dynamic role, you'll create seasonal menus, manage inventory, and work closely with various departments to elevate the dining experience. Emphasizing genuine hospitality, this position offers a chance to showcase your culinary creativity while contributing to a culture of teamwork and excellence. If you have a passion for pastry arts and a commitment to guest satisfaction, this opportunity is perfect for you.

Benefits

Discounted Parking

Free Daily Meal

Discounted Room Rates

Percentage Off Restaurant Dining

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Vacation

Paid Holidays

Qualifications

• Minimum three years of baking/pastry experience in an upscale environment.
• Culinary degree required; excellent communication and multitasking skills.

Responsibilities

• Oversees pastry operations and ensures high-quality dessert preparation.
• Creates seasonal pastry menus and manages inventory effectively.
• Coordinates with departments to enhance overall dining experience.

Skills

Baking/Pastry Experience

Culinary Degree

Communication Skills

Attention to Detail

Multitasking

Conflict Resolution

Team Collaboration

Education

Culinary Degree

Job description

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Overview

The Pastry Chef III is responsible for overseeing pastry operations, ensuring high-quality dessert preparation, and maintaining food safety standards. This role involves creating and executing seasonal pastry menus, managing inventory, and coordinating with other departments to enhance the overall dining experience. This is an hourly position with a pay rate of $26.00 per hour.

Key Responsibilities

• Supervises and participates in the preparation of pastries and desserts
  • Develops menu for baked items
  • Relays feedback of kitchen employees to department manager
  • Provides input for creation of baked goods
  • Completes daily food production sheets and other reports
  • Inspects orders to ensure high quality and presentation
  • Creates signature pastries, desserts and daily specials with approval from Executive Chef
• Prepares and inspects food to maintain quality standards
  • Inspects ingredients upon delivery and before use to ensure quality
  • Assists in quarterly inventories and recommends stock amounts to Executive Chef
  • Stores unused food properly to minimize waste
  • Shares food and beverage complaints with Executive Chef and works to resolve
  • Ensures department adheres to Choice Hotels, local and state health, hygiene and safety policies
• Works with other departments to efficiently operate kitchen
  • Assist Executive Chef and Sous Chef as needed
  • Coordinates kitchen staffing and food quantities with high volume periods for banquets, restaurants, and bar
  • Reports special requests, food spoilage, and other Pastry concerns to Executive Chef
  • Responds quickly and accurately to requests for special accommodations
• Develops and implements strategies and practices which support employee engagement
  • Develops and recruits the human resources necessary to achieve hotel and Management Services’ goals
  • Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
  • Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the workforce
  • Takes active role in recruitment and selection of qualified candidates
  • Communicates performance expectations and provides employees with on-going feedback
  • Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
  • Drives employee engagement through the creation and implementation of departmental action plans
• Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
  • Communicates and reinforces the vision for customer service to all managers, supervisors and employees
  • Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
  • Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
  • Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
  • Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirements/Skills

• Minimum three years of baking/pastry experience, preferably in an upscale high volume environment
• Culinary degree required
• Knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Excellent oral and written communication skills
• Excellent attention to detail
• Must possess the ability to handle multiple tasks
• Ability to effectively communicate with department managers, team members and guests
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Able to resolve conflicts with guests, supervisors and employees
• Strong floor presence with focus and energy
• Ability to multitask and work well under pressure
• Able to work a flexible schedule, including weekends and holidays

Benefits

1st Day Benefits

• Discounted parking at $8 a day
• Free daily meal
• Discounted room rates with Choice Hotels
• Percentage off restaurant dining at Firelake

1st of the month following 30 days of service:

• Full benefits package to our full-time employees, including health, dental, vision, short- & long-term disability, auto insurance, and so much more!
• Employer paid Accident insurance and HSA contribution
• 401(k) Retirement Plan
• Employee Assistance Program

90 Days:

• Paid Vacation and Sick Time
• 8 Paid Holidays
• Paid Bereavement

1 Year:

• Paid Floating Holidays

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.