Passport Support Associate III - $22.72/hr. + Benefits & 401K Match

Allied Government Solutions, Inc.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Allied Government Solutions, Inc. seeks a Passport Support Associate III to support the Passport Processing Team at the New York Passport Agency. This full-time role requires strong customer service skills and the ability to manage varied documentation related to state and foreign travel. The position offers a competitive hourly rate and a comprehensive benefits package.

Benefits

401K match

Medical benefits

Paid sick leave

Paid time off

12 paid federal holidays

Qualifications

• Must be a US citizen due to government contract requirements.
• Ability to pass a credit check and MRPT certification.
• 2-5 years of experience in a document processing office setting.

Responsibilities

• Assist with customer inquiries and process US passport applications.
• Operate office equipment in document preparation and mailing.
• Perform heavy data entry and maintain filing systems.

Skills

Customer service

Data entry

Interpersonal skills

Organizational skills

Effective communication

Problem solving

Education

Bachelor's Degree or equivalent experience

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Passport Support Associate III - $22.72/hr. + Benefits & 401K Match

Join to apply for the Passport Support Associate III - $22.72/hr. + Benefits & 401K Match role at Allied Government Solutions, Inc.

Passport Support Associate III - $22.72/hr. + Benefits & 401K Match

3 days ago Be among the first 25 applicants

Join to apply for the Passport Support Associate III - $22.72/hr. + Benefits & 401K Match role at Allied Government Solutions, Inc.

Job Description

Job Description

Allied Government Solutions, Inc. is recruiting for multiple positions at the New York Passport Agency. Come join the Passport Processing Team and pursue a meaningful career at a prominent federal government facility!

The Support Associate III's would be an integral part of State and Foreign travel relations. These positions consist of customer inquiry correspondence and processing of US Passport and US Passport ID cards for travel abroad. The ability to provide outstanding in-person and over-the-phone customer service to passport applicants is essential. This position would also require operating a variety of computer systems and office equipment in the preparation, processing and mailing of passports and related documents as well as heavy data entry, filing, scanning and retrieving data.

Minimum Job Requirements:

• Due to the nature of the government contract and clearance requirements, United States citizenship is required.
• Bachelor's Degree or combination of education and equivalent applicable experience accepted.
• Ability to pass government-required credit check & Moderate Risk Public Trust (MRPT) Certification investigation (*Please note, this is not an immediate position given the MRPT Certification process can take an average of 2-3 months to complete)
• Team-player with dedicated work ethic
• Ability to lift and carry 45 pounds
• Excels in a fast-paced, goal-oriented work environment
• Great organizational, customer service and interpersonal skills
• Experience in call center or like environment a plus
• Effective communication skills; multilingual skills a plus as well!
• Strong computer, filing and data entry skills
• Proficiency with MS Word, PowerPoint, Excel and Outlook required.
• Minimum of (2-5) years of experience in a document processing office setting
• Preferred Minimum of (2-4) years’ experience in Government contract environment
  
  

Additional Job Details:

• Full-Time, Hourly, Non-Exempt position.
• Schedule – 1st shift, Mon-Fri, 7:00 AM – 5:30 PM (two different shifts within this time frame)
• Must be willing and able to work overtime hours as required.
• Pay Rate: $22.72/hr.
• Generous benefits package to include earned H&W to apply towards Medical, Dental, Vision, EAP and Life Insurance. Employee-funded 401K (with employer match available), 12 paid federal holidays, paid sick leave, and paid time off.
  
  

If this sounds like your next career opportunity, please submit your resume today!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Allied Government Solutions, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.

Company Description

Allied Government Solutions, Inc. is an SBA HUBZone-certified, woman-owned small business, focused on finding the most effective solutions to the multiple challenges facing government agencies and all companies engaged in government contracting. Our experts possess extensive knowledge and experience in business process management, operations consulting and meeting surge-related demands in a proficient and timely manner.

Allied Government Solutions, Inc. is an SBA HUBZone-certified, woman-owned small business, focused on finding the most effective solutions to the multiple challenges facing government agencies and all companies engaged in government contracting. Our experts possess extensive knowledge and experience in business process management, operations consulting and meeting surge-related demands in a proficient and timely manner.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Business Consulting and Services

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