Passenger Service Agent (Part Time) $14.00/hr

Menzies Aviation; Melbourne, Northern (FL, KY); Hybrid; USD 19,000 - 25,000; Part time

Job summary

Menzies Aviation in Melbourne, FL is seeking a part-time Passenger Services Agent to assist travelers at ticket counters and in the gate area. You will check in passengers, verify documents, assign seats, and provide information to customers while coordinating with airlines and ground handlers.

The role requires flexibility for weekends/holidays, the ability to lift up to 70 lbs, and English proficiency. Indoor/outdoor work in all weather conditions is common, with a fast-paced airport

Qualifications

• Must be at least 18 years old.
• Must speak/read/write English.
• Must pass pre-employment drug test.
• Availability to work variable shifts, including weekends and holidays.
• Physically able to lift up to 70 lbs.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure boarding passes are provided for the assigned charter flight.
• Verify ticket and seat reservations.
• Announce arrivals and departures as necessary.
• Assist with baggage tagging and baggage claim reports.
• Provide information to customers.
• Maintain liaison with Airlines, Customer Representatives and Ground Handlers.

Skills

English proficiency

Flexible shifts

Physical stamina

Job description

Job Category: Customer Service

Requisition Number: PASSE024142

• Posted : August 31, 2026
• Part-Time

Locations

Showing 1 location

Melbourne, FL | MLB
Melbourne, FL 32901, USA

Description

As a member of our passenger services team, you will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where passengers’ documents need to be verified prior to boarding their aircraft. Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.

Primary Accountabilities and Duties:

• Comply with the Location’s attendance/tardiness standards.
• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.
• Assists with baggage tagging and baggage claim reports.
• Maintain current knowledge of all flight times during shift.
• Provide information to customers.
• Maintain liaison with Airlines and Customer Representatives and Ground Handlers.

Essential Skills and Qualifications:

• Must be at least 18 years of age.
• Posses/maintain a valid Driver’s License and other FAA required identification/seals.
• Must be able to speak, read, and write in English.
• Must pass pre-employment drug test.
• Must be available and flexible to work variable shifts including, weekends and holidays.
• Work is done indoors and outdoors – must be comfortable working in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.