Party Experience Lead - Events & Guest Satisfaction

Urban Air Adventure Parks; Brockton (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Urban Air Adventure Parks in Brockton is looking for a Party Coordinator to manage birthday party operations and ensure top-notch guest experiences. The ideal candidate thrives in a fast-paced environment and excels in communication and organization.

Responsibilities include training staff, following operational guidelines, and achieving customer satisfaction. Must be available to work weekends. Join us to create unforgettable events!

Qualifications

• Enjoy working in a fast-paced environment.
• Outgoing and personable.
• Ability to meet and beat goals.
• Willingness to work weekends and evenings.

Responsibilities

• Manage birthday party department operations.
• Train and guide party staff.
• Ensure high guest satisfaction.
• Follow party management system.

Skills

Excellent verbal and written communication skills

Organized

Team mentoring

Customer experience focus

Conflict resolution

Job description

Urban Air Adventure Parks in Brockton is looking for a Party Coordinator to manage birthday party operations and ensure top-notch guest experiences. The ideal candidate thrives in a fast-paced environment and excels in communication and organization.

Responsibilities include training staff, following operational guidelines, and achieving customer satisfaction. Must be available to work weekends. Join us to create unforgettable events!