Parttime Sales Associate

Brooks Brothers; Westport (CT); On-site; USD 21,000 - 28,000; Part time

Job summary

Brooks Brothers in Westport, CT is seeking a Part-time Sales Associate on-site to deliver personalized customer service and drive store sales. The role requires flexible availability including evenings, weekends, and holidays.

You will greet customers, understand their needs, offer style recommendations, maintain visual standards, assist with fitting rooms, handle transactions and returns, and support inventory tasks such as restocking and markdowns.

Qualifications

• Experience delivering personalized service in luxury retail.
• Ability to meet sales targets and KPIs.
• Strong interpersonal skills and professionalism.

Responsibilities

• Greet customers and assess their needs with a personalized approach.
• Provide style and product recommendations reflecting the Brooks Brothers brand.
• Maintain visual standards and organize merchandise.
• Assist with fitting rooms and ensure a clean store environment.
• Process transactions, returns, exchanges, and assist with inventory tasks.

Skills

Customer service

Sales skills

Communication

Teamwork

Cash handling

Visual merchandising

Adaptability

Flexibility

Job description

Company Description

Brooks Brothers, founded in 1818 by Henry Sands Brooks, is recognized as America’s first ready-to-wear fashion emporium and a longstanding leader in classic style. The company has maintained a strong commitment to American manufacturing and timeless craftsmanship for nearly two centuries, now operating more than 400 stores worldwide. Brooks Brothers is known for fine quality apparel, personal service, and a focus on social good, creating an experience that goes beyond traditional retail. As part of Catalyst Brands, the company continues to evolve while honoring its heritage and offering team members a connection to an iconic fashion legacy.

Role Description

The Part-time Sales Associate at Brooks Brothers in Westport, CT is an on-site retail role focused on delivering personalized customer service and supporting store sales goals. Day-to-day responsibilities include greeting customers, understanding their needs, and providing style and product recommendations that reflect the Brooks Brothers brand. The role involves maintaining visual standards, organizing merchandise, assisting with fitting rooms, and ensuring a clean, welcoming store environment. Sales Associates process transactions, handle returns and exchanges, and support inventory tasks such as restocking and markdowns. This part-time position requires flexible availability, including evenings, weekends, and holidays, to meet the needs of the store and customers.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build rapport and provide personalized assistance in a luxury retail environment.
• Sales and retail skills, including product knowledge, suggestive selling, and comfort working with sales targets and KPIs.
• Communication and teamwork skills, including clear verbal communication, active listening, and effective collaboration with store leadership and peers.
• Organizational and operational skills, such as attention to detail, ability to follow visual merchandising standards, and accurate cash handling and POS usage.
• Professionalism and brand representation, including a polished, business-appropriate appearance and a commitment to upholding Brooks Brothers’ heritage and values.
• Ability to stand for extended periods, move merchandise, and work in a fast-paced retail setting while maintaining a positive attitude.
• Previous retail or customer-facing experience is preferred but not required; willingness to learn and adapt to store procedures is essential.
• Flexible availability to work part-time, including weekends, evenings, and holidays as needed.