Parttime Night Auditor

Sage Hospitality Group; Boulder (CO); On-site; USD 26,000 - 29,000; Full time

Job summary

Embassy Suites Boulder, part of Sage Hospitality Group, is seeking a Front Desk Clerk to deliver warm, knowledgeable service to guests at check-in/check-out and through daily interactions. You will balance cash, manage inquiries, and support front desk operations in a busy hotel environment.

This role requires strong communication, basic accounting familiarity, and a customer-first mindset. We offer a stable schedule and a team-focused work culture in Boulder, Colorado.

Qualifications

• High school education or equivalent experience.
• Accounting background preferred, but not required.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing of CRT screen.
• Excellent speech communication skills required to communicate with guests over the telephone.
• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Responsibilities

• Audit, balance and report on all food and beverage outlets cash and credit operations, and reset registers for accuracy.
• Greet and complete check-in procedures for arriving guests and ensure room readiness.
• Facilitate guest departures and close guest accounts to prepare rooms for the next turnover.
• Operate the PBX system, handle wake-up calls, and assist guests with information and services.
• Perform the duties of a Front Desk Clerk including express checkouts.

Skills

PC operation

Cash register

Calculator

Guest relations etiquette

Hearing ability

Vision

Oral communication

Reading/writing skills

Education

High school education or equivalent experience

Job description

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Embassy Suites Boulder, we embrace

• "Uniquely Colorado" Experience - Two distinct properties united under a shared Canyon corridor identity, drawing inspiration from Boulder's vibrant culture, natural beauty, and innovative spirit.
• Experiential Hospitality - Staff serve as storytellers and guides, creating immersive, locally rooted experiences across both properties.
• Creative, Passion-Led Service - Emphasis on enthusiasm and authenticity, with team members who bring genuine energy to every guest interaction.
• Urban Retreat Atmosphere - Thoughtful design and attention to detail create a cohesive sense of place along Canyon Boulevard, whether guests are staying in all-suite comfort or a modern inn setting.
• Unified Brand, Distinct Experiences - While each property offers its own character, both share a commitment to elevated, people-first hospitality that reflects the best of Boulder.

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Embassy Suites Boulder and align with Sage Hospitality’s commitment to genuine, meaningful connection.

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
• Balance and close all bank ticket codes, daily.
• Run night audit final after insuring all revenues are in balance nightly.
• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
• Perform the duties of a Front Desk Clerk including express checkouts.

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Knowledge/Skills

• Ability to operate personal computer, cash register and calculator.
• Ability to compile facts and figures.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing of CRT screen.
• Excellent speech communication skills required to communicate with guests over the telephone.
• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
• Mobility - must be able to reach all areas of hotel to assist clients.
• Prolonged standing.
• Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

USD $19.00 - USD $21.00 /Hr.