We are seeking a friendly, organized, and detail-oriented Medical Office Administrative Assistant to join our healthcare team, in Orange, TX. The ideal candidate will provide essential administrative support in a fast-paced medical environment, ensuring a seamless patient experience.
Key Responsibilities:
- Greet patients and visitors in a welcoming and professional manner.
- Answer phone calls, respond to inquiries, and provide accurate information regarding services and appointments, and collect payments.
- Schedule and confirm patient appointments, and manage the clinic’s appointment calendar and set up new/potential patients for therapy.
- Speak in a professional and friendly manner.
- Fax ordering physicians' initial evaluations and progress notes for signature.
- Create electronic and paper files for patients.
- Print future scheduled appointments for all patients.
- File various documents.
- Keep accurate appointments for the day.
- Collect patient information, verify insurance details, and process necessary documentation during check-in and check-out.
- Maintain a clean and organized reception area and patient waiting room.
- Process and manage medical records in compliance with HIPAA regulations.
- Assist with billing inquiries and insurance claims when necessary.
- Coordinate with medical staff to ensure optimal patient flow and communication.
Qualifications:
- High school diploma or equivalent.
- Previous experience as a receptionist in a medical office or healthcare setting is highly desirable.
- Knowledge of medical terminology and understanding of healthcare insurance processes is a plus.
- Strong interpersonal skills with a customer-focused approach.
- Excellent verbal and written communication skills.
- Proficient in using office equipment.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
- The right person for this job will have a genuine interest in providing exceptional customer service to patients.
Requirements:
- MUST be a Texas or Louisiana resident.
- Provide a clear drug screen upon hire-in.
- Clear background check.
Work hours are Mon-Thurs 8:00 a.m.--5:00 p.m. with an hour for lunch.
Pay range is $14.00 per hour.
Dress Code is Business Casual.
CURRENT AND DETAILED RESUMES MUST ACCOMPANY APPLICATION, AND DETAIL WORK EXPERIENCE, RELEVANT TO THE JOB POSTED, IN ORDER TO BE CONSIDERED.
Three Professional References must be provided at time of phone interview.