Parts Warehouse Specialist — Inventory & Customer Care

Ziegler Caterpillar; Crookston (MN); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO 15 days

9 paid holidays

401(k) plan

HSA contribution

Disability insurance

Parental leave

Fitness discount

Education assistance

Boot reimbursement

PPE provided

Safe work environment

Job summary

Ziegler CAT is hiring a Warehouse Person in Minnesota to support shipping, receiving, parts inventory and walk-in customers. You will manage inventory, help grow the parts business, and ensure customer satisfaction while maintaining safety and Caterpillar standards.

Starting wage ranges; full-time benefits include health coverage, PTO, holidays, a 401(k) plan, HSA contributions, disability insurance, parental leave, and more.

Qualifications

• High School diploma or GED required.
• Superior customer service skills.
• 4+ years warehouse experience.
• Thrive in a fast-paced environment & possess strong organizational skills.
• Strong written and verbal communication skills.
• Personal attributes: Leadership Orientation, Conflict Management, Planning and Organization, Attention to Detail, Self-Confidence
• Basic computer skills.
• Experience in heavy equipment, agriculture, or automotive a plus.

Responsibilities

• Assists with the interviewing, selecting, and hiring of new employees.
• Interviews prospective employees to match their qualifications with those required for the position.
• Maintains inventory counts, checks and counts parts in bin locations to verify the inventory records.
• Reconciles discrepancies within the inventory records.
• Provide input and warehouse-specific information into budgeting and planning processes.
• Investigate accidents and injuries, and prepare reports of findings.
• Continue to find ways to grow the parts business within the branch.
• Review monthly P&L statement to make sure we are meeting our goals set by the company.
• Establishes and upholds daily operating procedures and policies of the warehouse.
• Inspects, maintains, and manages the tools, equipment, and facilities assigned to each specific warehouse.
• Ensures workplace complies with all Caterpillar and Dealership standards.
• Identifies and procures tools, equipment, and facilities needed to achieve warehouse goals.
• Ensures customer satisfaction with the parts and warehouse department.
• Resolves customer issues and complaints.

Skills

Warehouse experience

Customer service

Leadership orientation

Organizational skills

Communication skills

Basic computer skills

Education

High School diploma or GED

Job description

Ziegler CAT is hiring a Warehouse Person in Minnesota to support shipping, receiving, parts inventory and walk-in customers. You will manage inventory, help grow the parts business, and ensure customer satisfaction while maintaining safety and Caterpillar standards.

Starting wage ranges; full-time benefits include health coverage, PTO, holidays, a 401(k) plan, HSA contributions, disability insurance, parental leave, and more.