Parts Warehouse Specialist | Customer-Facing & Inventory

Penske Automotive Group; Cordova (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Wolfchase Toyota in Cordova, TN seeks a Parts Warehouse Representative to provide customer service and sales assistance, pull parts from inventory, and process orders for daily shipment or pickup. Maintain accurate records and support service drive needs.

You will collaborate with outside sales and service departments, manage stock levels, and ensure compliance with company policies while maintaining a safe, organized workspace.

Qualifications

• High school diploma or equivalent with at least one year of related experience.
• Ability to use empathy, understand policies, and satisfy customer requests.
• Strong organizational and data entry skills.

Responsibilities

• Assist retail and wholesale customers with parts selection and upsell opportunities.
• Pull parts from inventory and determine availability; place orders as needed.
• Maintain accurate records of special order parts and order processing.
• Answer phones with price quotes and information; take phone orders and document them.
• Support service drive employees with parts for repairs and job orders.
• Process daily shipment, delivery, or counter pickup orders.
• Replenish inventory and keep shelves and bins stocked.
• Ensure all transactions comply with company policies and handle returns/credits.

Skills

Customer service

Inventory management

Order processing

Communication

Data entry

Education

High school diploma or equivalent

Associate's degree or equivalent

Tools

MS Office

Inventory software

Job description

Wolfchase Toyota in Cordova, TN seeks a Parts Warehouse Representative to provide customer service and sales assistance, pull parts from inventory, and process orders for daily shipment or pickup. Maintain accurate records and support service drive needs.

You will collaborate with outside sales and service departments, manage stock levels, and ensure compliance with company policies while maintaining a safe, organized workspace.