Parts Warehouse Specialist

BMW of Gwinnett Place; Duluth (GA); On-site; USD 34,000 - 46,000; Full time

Job summary

BMW of Gwinnett Place in Duluth, GA is seeking a Parts Warehouse Representative to provide customer service and sales assistance for parts and accessories, interfacing with retail and wholesale customers and service staff. You will pull parts, handle back-orders, process orders for daily shipment or pickup, maintain inventory accuracy, and support service drive employees in selecting parts for repairs.

The role requires a high school diploma or equivalent, one year related experience, and a

Qualifications

• High school diploma or equivalent with one year related experience.
• Associate's degree or higher with two years related experience preferred.
• ASE, i-Car or manufacturer certifications preferred; valid driver’s license.

Responsibilities

• Assist self-service retail customers in selecting parts and upsell alternatives.
• Pull parts from inventory and manage back-orders or special orders.
• Provide price quotes and process phone orders in compliance with policies.
• Support service drive employees with parts for repairs and job orders.
• Maintain accurate inventory records and perform routine stock audits.
• Ensure transactions are processed with proper cash, credit, tax-exempt documentation.

Education

High school diploma or equivalent with related experience

Associate's degree or higher (preferred)

Job description

BMW of Gwinnett Place in Duluth, GA is seeking a Parts Warehouse Representative to provide customer service and sales assistance for parts and accessories, interfacing with retail and wholesale customers and service staff. You will pull parts, handle back-orders, process orders for daily shipment or pickup, maintain inventory accuracy, and support service drive employees in selecting parts for repairs.

The role requires a high school diploma or equivalent, one year related experience, and a