Parts Warehouse & Customer Service Specialist

Riggs Cat; Little Rock (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Riggs CAT is seeking a Parts Warehouse Associate to provide excellent customer service, maintain an organized, safe work area, and efficiently handle parts orders and deliveries. You will support field service techs and manage inventory using DBS, SIS, and other systems.

The role requires ability to work overtime, weekends, and evenings as needed, with travel up to 10%. A high school diploma or GED is expected along with basic math and communication skills.

Qualifications

• Ability to read, write, and comprehend simple instructions and memos.
• Ability to perform basic math and measurements for inventory and orders.
• Knowledge of inventory software and order processing systems.

Responsibilities

• Provide exceptional customer service and professional communication.
• Pick, put away, and deliver orders; maintain accurate will-call status.
• Fabricate hoses and ship/receive freight as needed.
• Process customer and shop orders and returns; support field service techs.

Skills

Customer service

Organization

Inventory control

Data entry

Education

High School Diploma or GED

Tools

DBS

SIS

Inventory software

Order processing systems

Job description

Riggs CAT is seeking a Parts Warehouse Associate to provide excellent customer service, maintain an organized, safe work area, and efficiently handle parts orders and deliveries. You will support field service techs and manage inventory using DBS, SIS, and other systems.

The role requires ability to work overtime, weekends, and evenings as needed, with travel up to 10%. A high school diploma or GED is expected along with basic math and communication skills.