Parts Warehouse Associate

Don's Appliances; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

PTO & Paid Holidays

401(k) with Company Match

Disability Insurance

Life Insurance

Job summary

Don’s Appliances in Pittsburgh, PA is seeking a dependable Parts Warehouse Associate to join our growing team. You will receive, stock, and organize parts, support our service technicians, and occasionally assist customers at the parts counter.

This hands-on, fast-paced role offers daily responsibilities that grow your inventory and service operations knowledge. The role emphasizes attention to detail, customer focus, and teamwork, with standard weekday hours and limited Saturday shifts.

Qualifications

• 2+ years’ experience in a parts department or similar environment.
• Excellent communication and customer service skills.
• Ability to multi-task, prioritize and manage time effectively.
• Customer orientation and ability to adapt/respond to different types of situations.
• Strong phone contact handling skills and active listening.
• Computer and paperwork processing skills.

Responsibilities

• Stage committed parts and unload technician stock to properly store parts in warehouse.
• Review outgoing parts for any visible damages to the appliance or box.
• Load technician bins properly and securely and without damage to parts.
• Receive and cost parts and accurately add parts to inventory. Maintain accurate inventory using EPASS.
• Process inventory and maximize warehouse space usage.
• Unpack incoming parts shipments from suppliers and organize parts in the warehouse.
• Uses the electronic scan-gun, reviews out-bound pull sheets for accuracy, and ensures safe packing of the orders for shipment to technicians.
• Cleans up and disposes of boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas.
• Support technicians by pulling and preparing orders.
• Assist at the parts counter.
• Perform additional duties as assigned

Skills

Parts dept experience

Customer service

Multi-tasking

Communication

Phone handling

Computer skills

Education

High School Diploma or GED

Tools

EPASS

Barcode scanner

Job description

Looking for a stable career with growth opportunities — Join our growing team as a Parts Warehouse Associate!

Parts Warehouse Associate

Location: Pittsburgh, PA (251 Bilmar Dr.)


Schedule: Monday – Friday, 8:00 AM – 4:30 PM | Every 4th Saturday, 8:00 AM – 12:00 PM

Job Type: Full-Time, non- exempt


Reports To: Parts/Customer Service Manager

About the Role:

Don’s Appliances is seeking a reliable Parts Warehouse Associate to join our team! The Parts Warehouse Associate will receive, stock, and organize parts, support our service technicians, and occasionally assist customers at the parts counter. If you’re detail-oriented, customer-focused, and enjoy working in a fast-paced, hands-on environment, this is a great opportunity to grow with us.

Essential Duties and Responsibilities

• Stage committed parts and unload technician stock to properly store parts in warehouse
• Review outgoing parts for any visible damages to the appliance or box
• Load technician bins properly and securely and without damage to parts
• Receive and cost parts and accurately add parts to inventory. Maintain accurate inventory using EPASS
• Process inventory and maximize warehouse space usage
• Unpack incoming parts shipments from suppliers and organize parts in the warehouse
• Uses the electronic scan-gun, reviews out-bound pull sheets for accuracy, and ensures safe packing of the orders for shipment to technicians
• Cleans up and disposes of boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas
• Support technicians by pulling and preparing orders
• Assist at the parts counter
• Perform additional duties as assigned

Qualifications

Education:

• High School Diploma or GED

Experience and Skills:

• 2 + years’ experience working in a parts department or similar environment
• Excellent communication and customer service skills
• Ability to multi-task, prioritize and manage time effectively
• Customer orientation and ability to adapt/respond to different types of situations
• Strong phone contact handling skills and active listening
• Computer and paperwork processing skills

Preferred

• Working knowledge of inventory and parts handling.
• Familiar with inventory invoicing systems that utilize multiple screens
• Familiarity with appliance parts, cataloging, and appliance sales is desired but not required

Physical Requirements:

This position is very active and requires, large portions of the day standing, walking, bending, kneeling, stooping, crouching all day. Team members must constantly lift/and/or move items that weigh up to 75 pounds. Lifting, overhead reaching, sitting, crawling and climbing ladders are physical requirements of this position as well as having the ability to work in warehouse conditions with temperature fluctuations.

Licenses /Certifications:

• Valid Driver’s License required

Why You’ll Love Working Here

• Team Environment: Work with a supportive crew that values collaboration.
• Stability: Join a well-established company with long-term career opportunities.
• Growth: Learn new skills and expand your knowledge of inventory and service operations.
• Work-Life Balance: Standard weekday hours with limited Saturday shifts.

• Medical, Dental & Vision Insurance
• PTO & Paid Holidays
• 401(k) with Company Match
• Company PaidShort- & Long-Term Disability
• Company Paid Life Insurance