Parts Specialist III

Dexian India; Hapeville (GA); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Parts Specialist III to join their dynamic team. This role focuses on supply chain management and dealer support, ensuring profitability and customer satisfaction. You will manage dealer transactions, support special projects, and enhance operational efficiency. With a hybrid work model, you will enjoy the flexibility of working both in-office and remotely. If you are a recent graduate with strong analytical skills and a passion for customer service, this is a fantastic opportunity to kickstart your career in a supportive environment.

Qualifications

• Recent college graduate with a degree in Business, Management, or Supply Chain.
• Strong analytical skills and professionalism in an office environment.

Responsibilities

• Manage dealer support processes including inquiries and order management.
• Process parts trades and perform financial reconciliation.
• Ensure high-quality support ticket resolution and manage escalations.

Skills

Customer focus

Communication skills

Excel proficiency

SAP/BW proficiency

Problem-solving

Cross-functional collaboration

Education

Degree in Business

Degree in Management

Degree in Supply Chain

Degree in Data Analytics

Tools

Excel

SAP/BW

Job description

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Job Title: Parts Specialist III

Location: Atlanta, Georgia, USA 30354

Pay Rate: $27.00 – $30.75 hourly on W2

Job Summary

Type: Contract, Hybrid (2-3 days in-office per week)

Duration: 04/29/2025 to 04/28/2026 (potential extension)

Note: This role is exempt from overtime.

Position Overview

The Parts Business Operations team focuses on supply chain management, genuine parts sales, and dealer support to ensure profitability and customer satisfaction for Cars North America. The role involves supporting a growing parts operation, managing dealer transactions, and handling special projects to keep the supply chain efficient.

Responsibilities

• Manage dealer support processes, including inquiries, parts availability, shipment ETAs, and order management.
• Process parts trades and perform financial reconciliation.
• Ensure high-quality support ticket resolution and manage escalations.
• Administer inbound parts supply for campaigns and recalls.
• Handle special parts returns and manage relevant KPIs.
• Support special projects, reporting, and process improvements.

Qualifications

• Recent college graduate with a degree in Business, Management, Supply Chain, Data Analytics, or equivalent experience.
• Strong analytical skills, professionalism, and ability to work in an office environment.

Skills

• Customer focus, communication skills, and software proficiency (Excel required, SAP/BW a plus).
• Initiative, problem-solving, and cross-functional collaboration abilities.

Additional Information

No travel required. Dexian is an equal opportunity employer committed to diversity and inclusion.