Parts Specialist: Customer Service & Auto Care

O'Reilly Automotive; Kingsland (TX); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental & Vision Insurance

Flexible Spending Account (FSA)

Health/Wellbeing Programs

Tuition Educational Assistance

Career Growth Opportunities

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management. Bilingual candidates are encouraged to apply and the role involves assisting customers, processing transactions, and handling exchanges in a fast-paced environment.

The position emphasizes customer-first service, product knowledge, and teamwork to maintain store standards and achieve sales goals.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store concurrently.
• Familiar with automotive parts, cataloging systems and automotive sales or service is a plus.

Aufgaben

• Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, Rock the Call, etc).
• Greet retail customers and assist them in selecting merchandise.
• Assist managers and installer service specialists for professional customers.
• Complete assigned company training relevant to the position.
• Answer store calls per policy, lookup parts, quote prices, and offer related items.

Kenntnisse

Customer service

Multitasking

Bilingual (Spanish)

Ausbildung

ASE certification

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management. Bilingual candidates are encouraged to apply and the role involves assisting customers, processing transactions, and handling exchanges in a fast-paced environment.

The position emphasizes customer-first service, product knowledge, and teamwork to maintain store standards and achieve sales goals.