Parts Specialist: Customer-First Inventory Expert

R.D. Offutt Company; Minnesota; On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Profit-sharing

Benefits

Career path

Core values culture

Job summary

RDO Equipment Co. is seeking a dedicated Parts Specialist to deliver world-class customer service in a fast-paced setting. You will guide customers to the right parts and maintain an organized showroom.

You’ll manage inventory, master the parts inventory system, and collaborate with the team to fulfill orders promptly. This role emphasizes strong communication and a proactive approach to service. We offer competitive wages, benefits, and opportunities to advance your career in a values-driven

Qualifications

• Formal parts training and/or industry experience.
• Ability to learn mechanical and technical terms.
• Experience with or willingness to learn parts operating systems and computer skills.
• Strong organizational and interpersonal skills.
• Exceptional customer service skills.
• Valid work authorization in the U.S. without sponsorship.

Responsibilities

• Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate well and support each other to get the job done.
• Inventory management: Keep our stock in check with attention to detail and orderliness.
• Parts lookup: Master the inventory system to locate and procure parts to fulfill customer orders promptly.
• Showroom shine: Maintain a clean, inviting space reflecting our commitment to quality.
• For a complete list of duties and responsibilities, view the full job description here.

Skills

Customer service

Organizational skills

Interpersonal skills

Mechanical terminology

Technical terms

Tools

Parts systems

Job description

RDO Equipment Co. is seeking a dedicated Parts Specialist to deliver world-class customer service in a fast-paced setting. You will guide customers to the right parts and maintain an organized showroom.

You’ll manage inventory, master the parts inventory system, and collaborate with the team to fulfill orders promptly. This role emphasizes strong communication and a proactive approach to service. We offer competitive wages, benefits, and opportunities to advance your career in a values-driven