Parts Operations Specialist

RDO Equipment Co; Lincoln (NE); On-site; USD 32,000 - 52,000; Full time

Job summary

RDO Equipment Co. is hiring a Parts Department Associate to assist customers, identify parts using catalogs, and manage daily sales transactions. You will help maintain an organized, clean retail floor and stockroom while ensuring accurate inventory and timely delivery of parts to customers.

The role requires basic computer skills, understanding of mechanical terms, and a customer-service mindset. Training opportunities and a collaborative team environment are provided.

Qualifications

• Formal parts training or industry experience.
• Understanding of mechanical terms.
• Parts operating systems knowledge preferred.
• Computer skills required.
• Strong organizational and interpersonal skills.
• Customer service experience.

Responsibilities

• Assist customers in identifying parts using catalogs and resources.
• Record sales and transactions in company systems.
• Maintain retail sales floor and displays to meet dealership standards and customer satisfaction.
• Assist with inventory control and cycle counts.
• Receive, ship, and store parts per guidelines (DOT compliant).
• Ensure correct parts are provided to customers promptly.
• Participate in trainings and company communications.
• Maintain professional, team-focused conduct with customers and peers.

Skills

Customer service

Organizational skills

Interpersonal skills

Computer skills

Parts OS

Education

Parts training

Job description

RDO Equipment Co. is hiring a Parts Department Associate to assist customers, identify parts using catalogs, and manage daily sales transactions. You will help maintain an organized, clean retail floor and stockroom while ensuring accurate inventory and timely delivery of parts to customers.

The role requires basic computer skills, understanding of mechanical terms, and a customer-service mindset. Training opportunities and a collaborative team environment are provided.