Parts Specialist Counter

Ohio Machinery Co.; Columbus (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Health insurance

HSA option

Dental & Vision

Credit union access

Life & disability ins.

Scholarships

SuccessShare bonuses

Job summary

Ohio CAT, a division of Ohio Machinery Co., seeks a Parts Specialist Counter in Columbus to deliver outstanding customer service at the parts desk. You will handle calls, greet walk-ins, complete paperwork, and process cash, checks, and cards while supporting warehouse tasks such as receiving, shipping, and stock control, with a strong emphasis on safety and contamination control.

The role requires a High School Diploma and 1+ year warehouse experience; CAT parts knowledge is a plus.

Qualifications

• High School Diploma or equivalent required.
• 1+ year warehouse/inventory experience, some in mechanical parts.
• Knowledge of CAT heavy equipment and diesel parts preferred.

Responsibilities

• Provide excellent customer service at the parts counter and assist walk-in customers.
• Receive parts calls, greet customers, complete paperwork, and process payments.
• Support warehouse duties: counting, receiving/shipping, stock control and warranty handling.
• Maintain contamination control practices and prioritize safety in all tasks.

Skills

Customer service

Communication skills

Attention to detail

Computer skills

Motivation

Education

High school diploma

Tools

Microsoft Office

Job description

Description

FindYOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Grow your career - See what opportunities await today!

HOURS: 6a-2:30p or 7a-3:30p

JOB SUMMARY:

The Parts Specialist Counter will be responsible for excellent customer service. Extending optimal customer care and concern is a priority. This position will require completing tasks at the parts counter, such as receiving parts calls, greeting and assisting walk-in customers, completing all paperwork and processing it accordingly, and handling cash, checks, and credit card transactions. They will be expected to perform all related warehouse duties, including accurate counting, receiving and shipping of parts, receiving stock, accounting for warranty items, and building hoses. This person is expected to perform all necessary tasks surrounding contamination control and strongly focus on safety.

COMPETENCIES:

• This individual must be highly motivated.
• Excellent communication skills, both verbal and written, are a must.
• Must be able to provide excellent customer service.
• Good computer skills, including Microsoft applications.
• A strong attention to detail is required.

JOB QUALIFICATIONS:

• A High School Diploma or equivalent is required.
• You must have one or more years of warehouse and inventory experience, some of which should have been in a mechanical parts environment.
• Knowledge and experience with CAT heavy equipment and diesel engine parts are preferred.

PHYSICAL REQUIREMENTS:

Lifting/Carrying 40 lbs.; Lift/Carry and 50lb pulling; Standing/Sitting Up and downstairs, standing, sitting, and climbing into machines; Dexterity Normal; Repetitive Motions Frequent movement requiring hands, wrists, and fingers; The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

BENEFITS:

• 401(k) Match and Employer Discretionary Contribution.
• There are two different Health Insurance options, including an HSA health insurance option with a dollar-for-dollar match up to $1,200.00 per year.
• Dental and Vision Insurance.
• Credit Union Access.
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities are available for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Company SuccessShare bonuses

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.