Parts Specialist-2

O'Reilly Auto Parts; Atlanta (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading company in the retail automotive parts industry is seeking a Parts Specialist-2. This entry-level role focuses on providing exceptional customer service, assisting with store operations, and managing transactions. Ideal candidates will possess strong multitasking abilities and customer service skills. Opportunities for career growth and benefits are available.

Benefits

Competitive wages and paid time off

Stock purchase plan

401(k) with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Qualifications

• Ability to quickly match alphanumeric sequences.
• Excellent customer service skills.
• Ability to multitask effectively.

Responsibilities

• Promote customer service programs and assist customers.
• Manage cash register transactions and process returns.
• Drive delivery vehicle and perform in-store services.

Skills

Customer Service

Multitasking

Education

ASE Certification

Job description

Join to apply for the Parts Specialist-2 role at O'Reilly Auto Parts

Job Overview

The Parts Specialist provides high-quality service to retail and installer customers and supports store management in daily tasks.

Essential Job Functions

1. Promote all customer service programs (Hi-5, Low Price Guarantee, etc.).
2. Greet and assist customers in selecting merchandise.
3. Support professional customers alongside managers and specialists.
4. Complete relevant training.
5. Handle phone inquiries, provide quotes, and recommend products.
6. Manage cash register transactions accurately.
7. Process exchanges and returns per policies.
8. Resolve customer complaints courteously.
9. Assist with store operations like stocking and planogram updates.
10. Perform operational tasks, including merchandise returns and inventory counts.
11. Operate store equipment after training.
12. Perform in-store services (e.g., installing wipers, testing batteries).
13. Drive delivery vehicle as needed, meeting driving record requirements.
14. Perform other duties as assigned.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Excellent customer service skills.
• Ability to multitask effectively.

Preferred Skills and Certifications

• Knowledge of automotive parts and systems.
• ASE certification.
• Multilingual abilities, especially Spanish.

Benefits

• Competitive wages and paid time off.
• Stock purchase plan and 401(k) with employer contributions.
• Medical, dental, and vision insurance, plus FSA options.
• Health and wellbeing programs.
• Tuition assistance and career growth opportunities.

Additional Information

O’Reilly Auto Parts is an equal opportunity employer and provides reasonable accommodations for qualified individuals with disabilities. For accommodations, contact: [e-mail] or call 417-862-2674, ext. 68901.

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Retail