Parts Specialist (1-10 pm shift)

RDO Truck Centers; Fargo (ND); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Parts Specialist to enhance the efficiency and profitability of their parts department. This role involves customer service, inventory management, and ensuring the timely delivery of parts. The ideal candidate will have strong organizational skills, a solid understanding of mechanical terms, and a commitment to maintaining high standards of professionalism. Join a dynamic team where your contributions will directly impact customer satisfaction and operational success in a collaborative environment.

Qualifications

• Experience in parts sales or customer service is essential.
• Knowledge of mechanical and technical terms is required.

Responsibilities

• Assist customers in identifying needed parts using electronic catalogs.
• Maintain cleanliness and professionalism in the parts department.
• Ensure timely delivery of correct parts to customers.

Skills

Customer Service Skills

Organizational Skills

Interpersonal Skills

Computer Proficiency

Education

Formal Parts Training

Industry Experience

Tools

Parts Operating Systems

Job description

Join to apply for the Parts Specialist (1-10 pm shift) role at RDO Truck Centers.

This individual will perform customer service, marketing, promoting, advertising, and stocking duties related to parts sales, receiving, and delivery that contribute to the efficient, safe, and profitable operation of the parts department. Responsibilities include assisting customers with identifying needed items using electronic catalogs, merchandising, invoicing, and updating inventory systems according to company guidelines.

Specific Duties Include

1. Maintain cleanliness and professionalism in the parts department.
2. Record all sales and customer transactions using company systems and guidelines.
3. Maintain retail sales floor and displays to meet dealership standards and ensure customer satisfaction.
4. Assist with inventory control by reporting discrepancies.
5. Ensure timely delivery of correct parts to internal and external customers.
6. Handle receiving, shipping, and storing of parts according to DOT guidelines.
7. Stay current on industry and product information.
8. Pick up and deliver parts for customers and vendors as needed.
9. Store parts systematically and assist with cycle counts.
10. Follow safety rules and company policies.
11. Present a professional image of RDO Truck Centers.
12. Participate in training to develop skills and knowledge.
13. Engage in company communication efforts.
14. Maintain positive relationships with colleagues and management.
15. Perform additional duties as assigned.

Job Requirements

• Formal parts training or industry experience.
• Understanding of mechanical and technical terms.
• Knowledge of parts operating systems preferred.
• Computer proficiency.
• Strong organizational and interpersonal skills.
• Customer service skills.
• Valid work authorization to work in the U.S. without sponsorship.