Parts Specialist

The Boat House; Town of Three Lakes (WI); On-site; USD 40,000 - 56,000; Full time

Job summary

The Boat House in Three Lakes, Wisconsin is expanding its service department and seeking a Parts Specialist to join our team of energetic, customer-focused individuals. A strong knowledge of marine engines and dealer software helps you manage parts and orders efficiently.

You will greet customers, process sales for retail and internal customers, and assist Technicians by tracking parts per Repair Order while maintaining an orderly, safe, and professional parts area.

Qualifications

• Knowledge of marine engines and sub-categories.
• Familiar with Suzuki, Yamaha, Mercury and Volvo Penta brands.
• Strong inventory control and attention to detail.

Responsibilities

• Greet customers promptly and professionally.
• Process sales from retail and internal customers; suggest related parts.
• Track parts for Technicians per Repair Order and manage bins/inventory.
• Receive and stock items; maintain clean, organized parts area.
• Follow safety policies and keep work area clean and uncluttered.
• Attend meetings and follow company policies.

Skills

Inventory control

Computer skills

Customer-focused

Attention to detail

Marine engines knowledge

Tools

Dealer management software

Job description

The Boat House of Three Lakes is expanding their service department again and looking for an A Player Parts Specialist to join our team of energetic, fun, customer-focused individuals! The Boat House Group has multiple accolades, in addition to being a Top 100 dealer in the industry.

If you have a niche for inventory control, thrive in a busy work environment and have excellent computer skills with an attention to detail that is unmatched, we would like to speak with you immediately!

The candidate we really want to meet will be able to fulfill the following Duties & Responsibilities:

• A working knowledge of Marine engines and the sub-categories they may fall in to.
• Familiar with the Suzuki, Yamaha, Mercury and Volvo Penta brands.
• Greet customer promptly and courteously and present yourself in a professional manner.
• Working knowledge of marine parts and components and ability to master dealer management software selected by organization.
• Exhibit proper telephone technique with customers.
• Process sales from retail customers, suggest additional related parts for completing the repair/sale.
• Process sales from internal customers.
• Maintain a courteous and professional working relationship with all members of the organization.
• Process all paperwork on a timely basis and with accuracy.
• Assist in efficient inventory control (i.e., daily bin checks, processing, returns, posting, etc).
• Track parts and supplies provided to Technicians per Repair Order.
• Distribute Special Orders promptly and ensure a consistent follow-up policy to relieve inventory.
• Verify counters, bins, and storage areas are kept clean and uncluttered.
• Receive and stock items upon shipment arrival.
• Follow all safety policies and procedures, keeping work areas within your control clean and organized to lessen safety concerns.
• Assist in maintaining the professional, clean appearance of the parts department, to include but not limited to cleaning public areas.
• Attend all assigned meetings
• Follow all company policies and procedures
• Other duties as assigned

The Boat House is an Equal Opportunity Employer (EOE). All candidates will be considered without regard to any protected class.

The Boat House also participates in the Federal E-Verify program.

The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.