Parts Specialist

RDO Truck Centers; Oklahoma; On-site; USD 40,000 - 52,000; Full time

Job summary

RDO Truck Centers in Lincoln, NE is seeking a Parts Specialist to support the parts department.

The role involves customer service, stocking, inventory control, and using parts catalogs to identify items, while ensuring fast, accurate service for dealership customers.

You will record sales, manage displays, and participate in audits while adhering to safety and company policies. Training and career advancement opportunities are available.

Qualifications

• Experience in parts department or automotive environment preferred.
• Ability to identify needed items using catalogs and resources.
• Strong customer service and communication skills.
• Proficient with computer and inventory systems.

Responsibilities

• Assist customers by identifying parts using catalogs and resources.
• Maintain retail sales floor and displays to meet dealership standards.
• Record all sales and customer transactions in company systems.
• Assist in inventory control and cycle counts; report discrepancies.
• Receive, ship, and store parts per guidelines; ensure timely delivery.
• Maintain professional image and participate in training and meetings.

Skills

Customer service

Organizational skills

Interpersonal skills

Computer skills

Tools

Parts catalogs

Inventory systems

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Parts Specialist

Locations

Showing 1 location

Lincoln, NE 68528, USA

• -Parts
• Full-Time
• Requisition #: PARTS018717

Description

This individual will perform a variety of customer service, marketing, promoting, advertising, and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe and profitable operation of the parts department. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise, invoice and make any necessary entries to the inventory control system based on company guidelines.

Specific Duties Include:

• Assist in keeping parts department clean and professional.
• Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools and guidelines.
• Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction.
• Take a proactive approach to inventory control by assisting and or reporting discrepancies.
• Ensure internal and external customers receive the correct parts in a timely manner.
• Receive, ship, and store parts as needed in accordance with DOT local, state, and federal guidelines.
• Proactively study and stay current on industry and product information.
• Pick up and deliver parts for customers and vendors as needed.
• Mark and store parts in stockroom according to prearranged system and assist with cycle count duties.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Formal parts training and or industry experience.
• Understanding of mechanical and technical terms.
• Knowledge of parts operating systems preferred.
• Computer skills.
• Strong organizational skills.
• Interpersonal skills.
• Customer service skills.
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.