Parts Specialist

Karl Malone Powersports; Ogden (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Karl Malone Powersports in Ogden, UT is seeking a Parts Specialist for a full-time, on-site role. You will assist customers and service technicians in locating and ordering the correct parts and accessories, research availability, and process orders accurately in the system.

Responsibilities include maintaining organized inventory, performing stock checks, supporting replenishment, and coordinating with the service department to ensure timely parts delivery, all while delivering clear product

Qualifications

• Customer-focused role requiring professional and respectful interaction with a diverse customer base.
• Experience with inventory management, stock tracking, and accurate ordering/receiving processes.
• Clear verbal communication, active listening, and basic written documentation.
• Relevant experience in automotive or powersports parts, retail sales, or related technical field is beneficial.
• Basic computer proficiency and comfort with POS and inventory systems.

Responsibilities

• Assist customers and service technicians in identifying, locating, and ordering correct parts and accessories.
• Manage parts inquiries at the counter and by phone.
• Research parts availability and prepare quotes.
• Process orders accurately in the system and maintain organized inventory.
• Support inventory replenishment and conduct regular stock checks.
• Coordinate with the service department to ensure timely parts delivery.
• Provide clear product information and resolve basic customer concerns.

Skills

Customer Service

Customer Satisfaction

Inventory Management

Inventory Control

Communication

Active Listening

Written Documentation

Parts Experience

Education

High school diploma

Parts-related training

Tools

POS systems

Inventory systems

Job description

Company Description

Karl Malone Powersports is a powersports retailer based in Salt Lake City, Utah, serving riders and outdoor enthusiasts across the region. The company specializes in providing a wide range of vehicles, parts, and accessories, with a focus on quality products and dependable service. Team members benefit from working in a fast-paced, customer-facing environment that values reliability and product knowledge. Karl Malone Powersports encourages a collaborative workplace where staff can grow their skills in parts management, customer support, and retail operations.

Role Description

The Parts Specialist is a full-time, on-site role located in Ogden, UT. This role is responsible for assisting customers and service technicians in identifying, locating, and ordering the correct parts and accessories for a variety of powersports vehicles. Day-to-day tasks include managing parts inquiries at the counter and by phone, researching parts availability, preparing quotes, and processing orders accurately in the system. The Parts Specialist helps maintain organized inventory, performs regular stock checks, supports inventory replenishment, and coordinates with the service department to ensure timely parts delivery. The role also involves providing clear product information, resolving basic customer concerns, and contributing to a positive overall customer experience.

Qualifications

• Candidates should possess strong Customer Service and Customer Satisfaction skills, with the ability to assist a diverse range of customers in a professional and respectful manner.
• Candidates should possess Inventory Management and Inventory Control skills, including organizing stock, tracking parts, and supporting accurate ordering and receiving processes.
• Candidates should possess solid Communication skills, including clear verbal communication, active listening, and basic written documentation.
• Relevant experience in automotive or powersports parts, retail sales, or a related technical field is beneficial.
• Basic computer proficiency and comfort working with point-of-sale and inventory systems are preferred.
• Ability to stand for extended periods, lift moderate weights, and work in a busy, team-oriented parts counter environment.
• High school diploma or equivalent is preferred; additional technical or parts-related training is a plus.