Parts Specialist

Company Wrench Ltd.; Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan + Match

Paid Time Off

Paid Birthday Holiday

Short/Long Term Disability

Growth Opportunities

Paid Training

Monthly Profit Sharing Bonus

Employee Stock Ownership Plan (ESOP)

Health and Wellness Program

Discounts on products and services

Job summary

Company Wrench is seeking a dedicated Parts Specialist to support parts functions, identify parts via manuals, assist customers and technicians, and manage ordering, invoicing, shipping, and receiving. The role involves researching materials, maintaining systems, and ensuring accurate records.

You will work with various vendors, maintain filing and document retention, and uphold professional communication across phone and email channels. This position offers growth and benefits.

Qualifications

• Good communications skills.
• Excellent interpersonal relations skills.
• Good computer and systems knowledge.
• Solid parts department operation knowledge.
• Some inventory management training in related fields.
• A solid understanding of the financial aspects of the parts department.

Responsibilities

• Provide coverage on parts job functions as required.
• Use parts manuals to identify parts.
• Provide parts lookup and sales assistance to customers and technicians.
• Perform parts ordering, invoicing, shipping and receiving for customers and technicians.
• Research and acquire materials from outside vendors.
• Maintain knowledge of computer systems and methods for all parts functions.
• Familiarize with all forms and documents and meet information requirements.
• Keep current knowledge of changes in manuals or computer procedures.
• Maintain document retention and filing systems.
• Reconcile reports, invoices and purchase orders.
• Operate office equipment used in the parts department.
• Maintain maintenance logs for office equipment.
• Exhibit tact and etiquette on phone and electronic communications.

Skills

Communication skills

Interpersonal skills

Computer literacy

Parts knowledge

Inventory training

Financial aspects understanding

Job description

We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the “Cutting Edge of Customer Service” to our valued customers.

The Parts Specialist is charged with the responsibility of performing office functions as directed. Responsible for parts support, records maintenance, filing, data entry and other office clerical functions.

Qualifications

Job Description:

• Able to provide support coverage on parts job functions as required
• Using parts manuals to find and identify parts needed
• Providing parts lookup and sales assistance to customers and technicians
• Perform parts ordering, invoicing, shipping and receiving functions from start to finish for customers and technicians
• Research and acquisition of materials from outside vendors
• Knowledgeable on all computer systems and methods for all parts functions
• Familiar with all parts department forms and documents and the appropriate methods for complying with each of the information requirements with these forms
• Maintains current knowledge and skills on changes in any manual or computer- related systems and procedures
• Knowledgeable on all document retention requirements and filing systems
• Reconciliation of reports, invoices and purchase orders
• Familiar with the operation of all office equipment used in the parts department
• Maintains logs on maintenance and repairs for all office equipment
• Exhibit tact and etiquette on the phone and via electronic communications

Job Qualifications

• Good communications skills
• Excellent interpersonal relations skills
• Good computer and systems knowledge
• Solid parts department operation knowledge
• Some inventory management training in related fields
• A solid understanding of the financial aspects of the parts department

Additional Information

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Paid Birthday Holiday
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Monthly Profit Sharing Bonus
• Employee Stock Ownership Plan ("ESOP")
• Health and wellness program
• Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.