Parts Specialist

AB Volvo; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Join AB Volvo as a Warehouse Parts Technician in Houston to support efficient operations in our manufacturing facilities. You'll engage directly with service technicians and customers to ensure they receive the right parts while contributing to a sustainable transport future. This role combines teamwork, communication, and physical tasks to foster a culture of care and respect within our community.

Qualifications

• Proficiency in accessing databases to identify parts.
• Able to lift 35 lbs and be mobile through warehouse.
• Experience in teamwork and communication.

Responsibilities

• Prepare and deliver parts carts for technicians.
• Manage inventory and respond to customer inquiries.
• Safeguard organizational information confidentiality.

Skills

Customer Service

Inventory Management

Team Collaboration

Attention to Detail

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Responsibilities

• Prepare, in advance, the parts carts and display the parts in the required sequence of utilization by the service technician.
• Deliver the carts to each service technician and confirm that all required parts have been provided.
• Pick parts required by the service technicians; deliver the parts and return any parts that might not have been utilized.
• Replenish the store by following the back counter re-ordering process; put away the parts, inventory parts.
• Assess, on a regular basis, the inventory level of parts in the back counter store.
• Adjust the type and number of parts in the back counter store based on local branch requirements (e.g., season, warranty).
• Help the service technician in anticipating the required or additional parts.
• Include warranty returns to factory and vendors.
• Respond to customer inquiries for replacement parts, accessories, or technical support.
• Various other tasks as assigned.
• Safeguard organizational and personal information confidentiality.
• Respect and enforce the policies, rules, and values of the company.
• Respect and utilize the Prevost back counter principles: rules, guidelines, and procedures.
• Contribute to the attainment of company objectives through efficient use of resources.
• Foster teamwork, collaboration, and improved communication between sectors.
• Act as a worthy sales representative of Prevost.
• Work schedule is Mon-Fri, 7am-4pm, with occasional overtime and schedule variability.
• Determine parts needs, pick and deliver parts to service.
• Proficiency in accessing databases to identify parts, numbers, etc.
• Interact with customers and respond to their needs.
• Work in a team concept with people from all aftermarket sectors.
• Follow organizational guidelines and adhere to Kanban principles.

Physical Requirements

• Able to lift 35 lbs.
• Able to be mobile through the warehouse and parts department.
• Able to tolerate extreme local temperatures, generally working inside and air-conditioned.
• Standing or sitting for long periods.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.

We value your data privacy; applications via mail are not accepted.

Who we are and what we believe in

We are committed to shaping the future of efficient, safe, and sustainable transport solutions. Joining Volvo Group offers you the opportunity to work with some of the most innovative minds in the field, contributing to a better society for future generations. We are passionate about our work, thrive on teamwork, and are a global community of nearly 100,000 people committed to care, inclusiveness, and empowerment.

Prevost, a leader in North America's manufacturing of premium coaches, is dedicated to customer success through innovation and partnerships. Founded in 1924 in Sainte-Claire, Quebec, Prevost upholds values passed down through generations.

Prevost is an equal opportunity employer committed to diversity and inclusion, considering all qualified applicants without regard to legally protected factors. Accommodations are available upon request during the application process.

Every day, Volvo Group's products and services help ensure safety, sustainability, and mobility. We are dedicated to transitioning to a net-zero society through automation, electromobility, and connectivity.

Working with iconic brands and a global industrial leader, our team is passionate, high-performing, and supportive, fostering a culture of care and respect.

If you aspire to grow and make an impact, join us to create a resilient society for future generations.