Parts & Service Sales Representative

Cox; Georgetown Charter Township (MI); On-site; USD 61,000 - 92,000; Full time

Benefits offered by this job

Seven paid holidays

Up to 160 hours wellness leave

Generous vacation policy

Paid time off for voting, jury duty, &

Parental leave

Job summary

Cox Fleet is hiring a Parts & Sales Representative to drive sales and service for fleets nationwide. You will generate leads, determine customer needs, propose products or repairs, and close deals while maintaining strong client relationships and updating the CRM with opportunities. The role requires a High School Diploma/GED with 5 years' related experience, or a Bachelor's in Marketing or Sales.

Salary ranges from $61,100 to $91,700 per year, with potential incentive pay. U.S.

Qualifications

• High School Diploma/GED or higher with related field experience.
• Bachelor's degree in Marketing or Sales preferred.
• Proven sales quotas achievement and problem resolution.

Responsibilities

• Portray a welcoming and positive image.
• Deliver excellent customer service to sustain sales.
• Identify customer needs and recommend products/repairs.
• Develop buying relationships and maintain CRM records.
• Assist in quotes with Supervisors and meet sales goals.

Skills

Sales experience

Customer service

Negotiation

Communication

CRM

Education

High School Diploma/GED

Bachelor's in Marketing or Sales preferred

Tools

Microsoft Office

Karmak Fusion

Job description

EOE, including disability/vets

Cox Fleet keeps your fleet moving!

Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call‑center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Parts & Sales Representative. As a Parts & Sales Representative, you will be responsible for taking on all sales responsibilities from generating leads to closing sales. Meet or exceed sales goals for your Area of Responsibility (AOR), and exceeding customer expectations.

Duties & Responsibilities

• Portray a welcoming and positive image
• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
• Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer's problem
• Develop and cultivate strong buying relationships with customers
• Utilize available training resources to stay up to date on product features
• Work closely with Parts and Service Operations Supervisors when putting quotes together for customers
• Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR
• Maintain and update CRM system with customer visit schedule, and opportunity status
• Utilize Sales Comparison Report to identify sales opportunities
• Meet or exceed established Parts & Service Sales Goals
• Other duties when requested by Parts & Service Sales Director

Requirements

• High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
• Strong verbal and written communication skills
• Bachelor's Degree in Marketing or Sales preferred
• Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.
• Proven track record in achieving sales quotas
• Ability to manage multiple priorities to successful completion with minimal supervision.
• Experience with Microsoft Applications and Karmak Fusion software a plus

USD 61,100.00 - 91,700.00 per year

Compensation

Compensation includes a base salary in the range of $61,100.00 - $91,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets