Parts & Service Associate

Advanced Blending Solutions; Kansas; On-site; USD 35,000 - 45,000; Full time

Job summary

A leading manufacturing company is seeking a Parts & Service Associate to join their customer support team. This full-time role offers weekends off and a comprehensive benefits package, including health insurance and a 401(k) plan. Ideal candidates are self-starters with strong customer service skills and organizational abilities. Enjoy a dynamic work environment with opportunities for personal growth and career advancement.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

401(k) with 50% match

9 Paid Holidays

Qualifications

• Two years of experience in service, parts, or customer support preferred.
• Detail-oriented with excellent phone, computer, and customer service skills.

Responsibilities

• Provide information and answer questions about products and services.
• Create spare parts lists and process customer orders.
• Monitor open orders and communicate product features to customers.

Skills

Customer Service

Organization

Communication

Tools

Microsoft Office

CRM/database

Job description

Join to apply for the Parts & Service Associate role at Advanced Blending Solutions

JOB REQUIREMENTS: Advanced Blending Solutions LLC of Wallace, MI is looking to hire a full-time Parts and Service Associate to join our customer support team. Are you interested in a successful career with an exciting, energy-filled manufacturing company? Are you looking for a job working days that will allow you to have weekends free? Are you an outdoor enthusiast who wants to live and work in an area known for its outdoor recreation activities such as hunting, fishing, boating, and snowmobiling? If so, please read on! Pay for this customer support position is dependent on relevant experience. We offer a comprehensive benefits package including health, dental, vision, life, disability, 9 paid holidays, paid time off (PTO - combined sick, vacation, and personal time) available in the 1st year, and a 401(k) plan with 50% match. If this sounds like the opportunity in manufacturing that you've been looking for, please apply now!

ABOUT ADVANCED BLENDING SOLUTIONS LLC: Based in the heart of rural Menominee County, MI, we are a privately-owned full-service designer and manufacturer of blending and convey equipment for the plastics industry. We have state-of-the-art fabrication, machining, and panel-building facilities in Wallace. With representatives throughout the country, we are growing and committed to providing the best products and services that can be customized to meet our customers' unique needs. We work to solve tomorrow's problems today for our customers while adhering to our values of hard work, dedication, teamwork, innovation, and cutting-edge technology. We strive to create a culture where people feel it is a privilege to work here. The dynamic environment we have created is a great place for personal growth and success. We want to provide our employees with a rich, creative, and collaborative environment to further their skills, interests, and experience. Team members have the opportunity to advance their careers at ABS.

A DAY IN THE LIFE AS A PARTS AND SERVICE ASSOCIATE: You will serve customers by providing information and answering questions about ABS's products and services. Your day will include creating spare parts lists, processing customer orders, and answering/routing phone calls. You will monitor open orders and contact customers to communicate features, benefits, and technical aspects of our products. As an integral member of our customer support team, you'll work closely with other departments such as project management, shipping/receiving, and field service to coordinate and provide the best experience for our customers.

QUALIFICATIONS: Independent self-starter with energy, motivation, enthusiasm, and persistence. Customer-centered, detail-oriented with excellent phone, computer, and customer service skills. Ability to prioritize and coordinate multiple projects/tasks, process time-sensitive information, make decisions, and communicate effectively. Strong organizational skills, proficiency in CRM/database, Microsoft Office, and online communication tools. Use of logic and reasoning in decision-making and problem-solving. Two years of experience in service, parts, or customer support preferred.

WORK SCHEDULE: Full-time, Monday - Thursday from 6 am to 3:30 pm, with a four-hour day on Friday.

APPLICATION: To apply, visit our website at https://advblend.isolvedhire.com/jobs/1494106-16904.html. Please do not email your resume; applications are accepted only through our website.