Parts Sales Specialist

Murphy-Hoffman Company; Knoxville (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Parts Sales Specialist to join their dynamic team. This role involves maximizing sales volume of parts and labor services while providing exceptional customer service. You will engage with key accounts, assist customers with inventory management, and promote a range of services. The ideal candidate will possess strong communication skills and the ability to manage multiple tasks effectively. Join a company that values growth and offers comprehensive benefits, including medical insurance, 401k matching, and on-the-job training. This is a fantastic opportunity to advance your career in a supportive environment.

Benefits

Competitive Salary

Medical, Dental and Prescription Insurance

Disability and Life Insurance

Paid Time Off program

401k and Profit Sharing with Employer Match

Flexible Spending Account

Internal Promotion Opportunities

On the Job Training

Qualifications

• One year of automotive parts related work experience is required.
• Excellent customer service and communication skills are essential.

Responsibilities

• Develop and achieve maximum sales volume for assigned accounts.
• Oversee operations and advise customers on inventory and services.
• Promote all MHC product and service offerings.

Skills

Customer Service Skills

Verbal Communication

Written Communication

Multi-tasking

Education

High School Diploma

Job description

Job Details

Job Title

Parts Sales Specialist

Business Function

Parts

Branch Name

MHC Kenworth-Knoxville

Date

03-03-2025

Address

7425 Crosswood Blvd

City

Knoxville

State

TN

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Outside Parts Salesperson. The Outside Parts Salesperson develops and achieves maximum profitable sales volume of parts and labor services from assigned accounts in a designated territory. Analyzes customer operations to ascertain future parts, service and truck requirements.

• Develops and achieves maximum sales volume consistent with realistic sales projections for assigned accounts focusing on parts and labor sales opportunities.
• Oversees operations of assigned customers. Advises or assists them in such areas as inventory selection and control, service available, new products and services, etc.
• Plans territory coverage. Calls upon key accounts (current and prospective) regularly. Takes orders, introduces new products and promotions, reemphasizes existing products and services and provide literature as necessary.
• Completes customer call sheets weekly, stating summary of calls made.
• Controls personal expenses within the approved expense budget and submits weekly expense reports.
• Promotes all MHC product and service offerings including RoadForce, Service, Body Shop, Truck Sales, Leasing, Carrier and Finance.
• Investigates and refer customer complaints to the appropriate Department Manager and/or Branch Manager.
• Assists, whenever necessary, the counter personnel with orders, deliveries, returns, inventory and other tasks as assigned.
• Performs other duties as assigned by supervisor.

Qualifications

• One-year automotive parts related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Must be able to handle multiple tasks and requests in a timely manner.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled