Parts Sales Representative

Pinnacle Trailer Sales Inc.; Rustburg (VA); Presencial; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Disability plans

Resumo da oferta

Pinnacle Trailer Sales, Inc. is seeking a Parts Sales Representative to drive trailer parts sales and deliver exceptional customer service from our on-site location.

You will support inventory control, identify parts, and ensure accurate ordering and timely delivery for semi-trailers and related equipment. The role requires strong product knowledge, the ability to interpret diagrams, and coordination with service and sales teams.

Qualificações

• High school diploma or equivalent; technical or vocational training preferred.
• At least 3 years of trailer parts sales or related experience.
• Familiarity with inventory management systems; CDK experience preferred.

Responsabilidades

• Assist customers in identifying and purchasing trailer parts, components, and accessories.
• Provide expert product knowledge, pricing, and availability information.
• Process orders via phone, email, and in-person.
• Maintain inventory levels through regular cycle counts and audits.
• Collaborate with service and sales departments to fulfill internal requests.
• Communicate with vendors for special orders and back orders.
• Ensure compliance with company policies and safety standards.
• Assist with Outside Sales Representative on an as-needed basis.
• All other duties as assigned.

Conhecimentos

Customer service

Communication

Inventory management

Multitasking

Attention to detail

Valid driver’s license

Formação académica

High school diploma or equivalent

Technical or vocational training

Ferramentas

CDK Inventory

Descrição da oferta de emprego

Job Type

Full-time

Description

Job Title: Parts Sales Representative

Department: Parts

Reports To: Operations Manager and/or Parts Manager

Location: On-site

Employment Type: Full-Time

FLSA Status: Non-Exempt

Company Overview

For over 25 years, Pinnacle Trailer Sales, Inc. has been a trusted leader in the semi-trailer industry, specializing in sales, parts, and service solutions. Guided by our Core Values: Integrity, Respect, Listening, Duty, Teamwork, and Responsibility; we foster a culture of professionalism, collaboration, and excellence. We prioritize both customer satisfaction and employee well-being, offering a comprehensive benefits package, including medical, dental, and vision insurance, as well as company-paid life insurance and disability plans. At Pinnacle, we are committed to delivering quality, reliability, and innovation in everything we do.

Job Summary

The Parts Sales Representative is responsible for driving trailer parts sales, providing exceptional customer service, and maintaining accurate inventory control. This role supports customers and internal teams by ensuring timely and accurate parts identification, ordering, and delivery for semi-trailers and related equipment.

Requirements

Duties/Responsibilities:

• Assist customers in identifying and purchasing trailer parts, components, and accessories.
• Provide expert product knowledge, pricing, and availability information.
• Process orders accurately via phone, email, and in-person transactions.
• Maintain inventory levels through regular cycle counts and audits.
• Collaborate with service and sales departments to fulfill internal requests.
• Communicate with vendors and suppliers for special orders and back orders.
• Ensure compliance with company policies and safety standards.
• Assist with Outside Sales Representative on an as needed basis.
• All other duties as assigned.

Qualifications

Education & Experience:

• High school diploma or equivalent required; technical or vocational training preferred.
• At least 3 years’ experience in trailer parts sales, inside sales, or parts-related experience.
• Familiarity with inventory management systems; prior experience with CDK preferred.

Skills & Competencies

• Strong customer service and communication skills.
• Ability to interpret trailer parts diagrams and technical manuals.
• Basic math skills, organization, attention to detail, and time management.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Valid driver’s license with clean driving history.

Physical Requirements & Work Environment

• Physical Demands: Regularly required to stand for extended periods; must be able to lift, carry, push, and pull objects up to 75 lbs unassisted.
• Work Environment: Work is performed primarily in a warehouse and shop environment with exposure to mechanical equipment, moderate noise levels, and conditions typical of a trailer parts and service facility.