Parts Sales Professional

True North Equipment; Warren (MN); On-site; USD 26,174 - 33,062; Full time

Benefits offered by this job

Health Insurance

401(k) with match

Paid time off

Training opportunities

Paid holidays

Volunteer time off

Job summary

A leading parts sales company in Minnesota is seeking a motivated Parts Sales Professional. In this role, you will use your sales skills to build strong customer relationships and promote products. Responsibilities include selling parts, assisting with inventory, and ensuring customer satisfaction. The ideal candidate has strong customer service skills and a high school diploma. Competitive pay, flexible work hours, and career growth opportunities are offered.

Qualifications

• Experience in John Deere parts sales preferred.
• Strong customer service skills in-person and over the phone.
• Ability to maintain strong relationships with customers and coworkers.
• Ability to work well in a team environment.
• Valid driver's license required.

Responsibilities

• Promote and sell products to meet customer needs.
• Identify new sales opportunities with customers.
• Assist in stocking and maintaining parts department.
• Ensure timely receipt and accuracy of parts shipments.

Skills

Customer service skills

Sales skills

Basic data entry

Teamwork

Positive relationship retention

Cross-selling opportunities

John Deere product knowledge

Education

High School diploma or equivalent experience

Tools

John Deere computer applications

Forklift

Job description

Overview

Are you energized by building customer relationships and selling parts? Do you thrive on finding customer solutions? At True North Equipment, we’re looking for a driven, outgoing Parts Sales Professional who’s just as comfortable selling behind the counter as they are out in the field. This is your opportunity to combine your product knowledge, customer service skills, and competitive spirit to grow sales, expand customer relationships, and help keep our customers’ equipment running at its best. If you love the thrill of connecting with people and making the sale, we want you on our team.

As a Parts Sales Professional, you will perform customer service duties related to the receiving, selling, and delivery of parts and accessories that contribute to the efficient and profitable operation of the dealership. In this role, you will play a key part in growing our business through proactive sales efforts — both inside our store and through outreach to customers in the field.

True North Equipment has been in business since 1949 and has 10 locations with over 200 employees. Our employees are the key to our success and have helped us get to where we are today, operating in two states across the Red River Valley. True to our Values...Driven by You!

It takes our entire team to make True North Equipment exceptional. We strongly desire individuals who are self-starters and hard workers, always willing to dive into a new challenge and who are eager to learn. We strive to provide you with limitless opportunities for growth and education that will challenge you. Most importantly, we want you to have fun working at TNE!

You’ll Focus On

• Proactively promotes and sells products and/or services to meet customer needs — both in person, over the phone, and through customer visits outside the store.
• Identifies new sales opportunities by developing relationships with existing and prospective customers.
• Place machine down and stock order parts in the assigned locations in a timely manner.
• Assists the Parts Manager with stocking, merchandising, cleaning, and pricing displays.
• Verifies receiving and receipting-in of parts shipments.
• Monitors shortages and expedites processing through reporting to the Parts Manager.
• Assists in keeping the parts department clean and orderly.
• Supplies Service Technicians with parts as required in a timely manner (10-minute goal).
• Assist with after-hours customer and technician parts needs during peak seasonal demands.
• Assist in answering phones through Expert Connect.
• Work schedules are 7:30 am-5:30 pm Monday through Friday, and every other Saturday 8:00 am-12 pm (seasonally), and participate in the on-call schedule during peak seasons. Winter hours are Monday through Friday, 8:00 am-5:00 pm, and closed on Saturdays.
• Must be able to maintain reliable attendance as an essential job function.

What We Are Looking For

• John Deere parts sales experience preferred.
• Demonstrates strong customer service skills, both in-person and over the phone.
• Ability to retain positive relationships with customers and co-workers.
• Basic data entry/keyboarding skills.
• Forklift-trained preferred.
• Ability to work in a team environment.
• High School diploma or equivalent experience.
• Basic parts and machinery knowledge.
• Utilizes John Deere computer applications and programs effectively to support operations.
• Valid driver’s license required; you must be able to drive company vehicles.
• Ability to be able to obtain a medical card for hauling purposes, if necessary.

Sales Skills & Attributes We Value

• A passion for building relationships and developing repeat business.
• Ability to confidently recommend solutions and upselling products to meet customer needs.
• Strong follow-up skills to close sales and ensure customer satisfaction.
• Comfortably initiating outbound sales calls and scheduling customer visits.
• Self-motivated to meet or exceed sales goals and performance metrics.
• Skilled in identifying cross-selling opportunities across our product and service lines.
• Competitive drive paired with a collaborative team approach.
• Strong product knowledge or willingness to learn in a fast-paced environment.

Total Rewards Package

We offer competitive pay, industry-leading benefits, and career growth opportunities:

• Pay: $19–$24+/hour, depending on years of John Deere experience
• Health Insurance: 100% single premium paid; 75% family premium paid
• Dental & Vision: 50% premium paid
• Disability & Life Insurance: 100% premium paid
• 401(k): Company match
• PTO: Starts accruing on your first day
• Paid Holidays: 7 holidays + additional special days
• Training: Ongoing John Deere and advanced technical training
• Career Growth: Advancement opportunities within TNE
• Volunteer Time Off & Parental Leave or Paid Family Medical Leave
• And more!

All full-time hires must pass a pre-employment background check and drug/alcohol screening.

True North Equipment is an Affirmative Action and Equal Opportunity Employer. True North Equipment will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance.