Parts Sales Manager: Lead Team, Drive Sales & WOW Service

AutoZone, Inc.; Mechanicsburg (Cumberland County); On-site; USD 45,000 - 65,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures WOW! Customer Service. As a Parts Sales Manager, you will help lead a high-performing team, manage inventory, and exceed sales targets while delivering exceptional service in a busy automotive retail environment.

You’ll collaborate with store and commercial department leaders to ensure timely deliveries, strong operations, and a safe, compliant workplace. Bilingual communication is a plus.

Qualifications

• Leadership abilities with integrity and decisive decision-making.
• Excellent communication in English and Spanish.
• Full-time flexible schedule including mornings, nights, weekends, and overtime.
• Automotive retail experience preferred.
• ASE Certification preferred.

Responsibilities

• Assist in supervising, training, and developing a high-performing team.
• Maintain clear, effective interactions with customers and employees.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, cash handling, shrink control.
• Collaborate with staff and department leaders to maintain operations and service.
• Lead efforts to exceed sales targets, optimize inventory, and manage returns.
• Enforce PPE, promote risk management, and uphold safety standards.
• Assist with commercial and hub departments to support deliveries and needs.
• Resolve customer concerns and store issues swiftly, upholding policies.

Skills

Leadership

Communication

Teamwork

Customer Service

Inventory Management

Problem Solving

Process Orientation

Flexibility

Safety & Compliance

Tools

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures WOW! Customer Service. As a Parts Sales Manager, you will help lead a high-performing team, manage inventory, and exceed sales targets while delivering exceptional service in a busy automotive retail environment.

You’ll collaborate with store and commercial department leaders to ensure timely deliveries, strong operations, and a safe, compliant workplace. Bilingual communication is a plus.