Parts Sales Manager — Lead, Sell, Wow Customers

AutoZone, Inc.; Ottawa (IL); On-site; USD 48,000 - 72,000; Full time

Job summary

AutoZone, Inc. in Ottawa, IL seeks a Parts Sales Manager to drive sales performance and lead a high-performing team, delivering WOW! customer service while overseeing store operations. You’ll collaborate with the store manager to coach staff, optimize inventory, and ensure timely deliveries for commercial accounts.

Join a vibrant automotive retail team focused on achieving goals, career growth, and exceptional service in a essential industry supporting the driving community.

Qualifications

• Leadership and decision-making abilities to guide a team.
• Clear communication with customers and staff.
• Ability to monitor sales goals and inventory accuracy.
• Follow structured procedures and manage cash handling.
• Collaborate with store staff and department leaders.
• Lead sales and inventory management, including returns.
• Promote safety standards and risk management.
• Support commercial and hub department deliveries.
• Resolve customer concerns promptly within policies.

Responsibilities

• Lead and develop high-performing employees under the Store Manager.
• Maintain clear communication with customers and staff.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, cash handling, and shrink.
• Collaborate with staff and department leaders to ensure operations.
• Drive sales targets and manage merchandising and returns.
• Enforce PPE and safety standards; promote risk management.
• Assist in managing commercial hub deliveries and customer needs.
• Resolve store operational issues and customer concerns.

Skills

Leadership

Communication

Metrics minded

Process orientation

Teamwork

Sales & inventory

Safety & compliance

Account support

Problem solving

Job description

AutoZone, Inc. in Ottawa, IL seeks a Parts Sales Manager to drive sales performance and lead a high-performing team, delivering WOW! customer service while overseeing store operations. You’ll collaborate with the store manager to coach staff, optimize inventory, and ensure timely deliveries for commercial accounts.

Join a vibrant automotive retail team focused on achieving goals, career growth, and exceptional service in a essential industry supporting the driving community.