Parts Sales Leader: Drive Growth & WOW Service

AutoZone; Goldsboro (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW!

Customer Service while executing store operations with excellence. As a Parts Sales Manager, you'll lead sales growth, mentor a high-performing team, and ensure WOW customer service in automotive retail.

Qualifications

• Leadership demonstrated with the ability to supervise and develop a high-performing team.
• Willingness to work a full-time flexible schedule.
• Bilingual English/Spanish preferred.

Responsibilities

• Leadership - Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication - Maintain clear, effective interactions with customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness - Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation - Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork - Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance - Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support - Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving - Resolve customer concerns and store operational issues swiftly, always upholding company policies.

Skills

Leadership

Communication

Metrics Mindedness

Process Orientation

Teamwork

Parts Sales & Inventory Management

Safety & Compliance

Commercial Account Support

Problem Solving

Education

ASE Certification

Job description

AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW!

Customer Service while executing store operations with excellence. As a Parts Sales Manager, you'll lead sales growth, mentor a high-performing team, and ensure WOW customer service in automotive retail.