Parts Sales Leader - Drive Growth & WOW Customer Service

AutoZone; Salem (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. As a Parts Sales Manager, you’ll play a key role in driving sales, leading a high-performing team, and delivering WOW!

Customer Service while executing store operations with excellence. You'll supervise, train, and develop employees, maintain clear communications, monitor goals and inventory, and collaborate with commercial departments to ensure timely deliveries and

Qualifications

• Leadership and supervisory skills for store teams.
• Bilingual Spanish/English preferred.
• Experience in automotive retail.
• ASE Certification or equivalent recognized.

Responsibilities

• Assist Store Manager in supervising and developing staff.
• Deliver WOW! Customer Service and operate store processes.
• Monitor sales goals, inventory accuracy, and shrink control.
• Ensure safety standards and PPE compliance.
• Coordinate with commercial hubs for timely deliveries and service.
• Resolve customer issues and uphold store policies.

Skills

Leadership

Communication

Metrics-minded

Process orientation

Teamwork

Parts sales & inventory

Safety & compliance

Commercial account support

Problem solving

Education

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. As a Parts Sales Manager, you’ll play a key role in driving sales, leading a high-performing team, and delivering WOW!

Customer Service while executing store operations with excellence. You'll supervise, train, and develop employees, maintain clear communications, monitor goals and inventory, and collaborate with commercial departments to ensure timely deliveries and