Parts Sales Counterperson I - Growth, Training & Benefits

Papé Group; Bend (OR); Sur place; USD 29 000 - 41 000; Plein temps

Avantages offerts par ce poste

Competitive pay based on skills

Excellent benefits including 401(k) &

Paid holidays

Training and growth opportunities

Résumé du poste

Pape’ Machinery, Inc. in Bend, Oregon seeks a Parts Sales Counterperson I to assist customers with parts for equipment at the counter or by phone.

You will identify needs, recommend parts, and use product literature and software to provide accurate solutions, building lasting client relationships with a focus on service and reliability. The role emphasizes teamwork, fast-paced effectiveness, and a commitment to customer satisfaction.

Qualifications

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Responsabilités

• Be the go-to parts expert for customers at the counter or over the phone.
• Identify customer needs and provide timely, accurate parts recommendations.
• Translate technical details into actionable parts support and build client relationships.
• Support a positive, high-energy customer experience and upsell where appropriate.

Connaissances

Parts counter experience

Customer service

Communication skills

Team oriented

Self-motivation

Organizational skills

Outils

Parts inventory software

Specialized software systems

Description du poste

Pape’ Machinery, Inc. in Bend, Oregon seeks a Parts Sales Counterperson I to assist customers with parts for equipment at the counter or by phone.

You will identify needs, recommend parts, and use product literature and software to provide accurate solutions, building lasting client relationships with a focus on service and reliability. The role emphasizes teamwork, fast-paced effectiveness, and a commitment to customer satisfaction.