Parts Sales Counterperson 1

Pape' Machinery, Inc; Sparks (NV); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Great benefits

Advancement opportunities

Stable family-owned company

Extensive equipment inventory

Training & mentoring

Job summary

Pape’ Machinery, Inc. is hiring a Parts Sales Counterperson I in Sparks, NV. You will be the go-to parts expert, assisting customers in selecting the right parts and solutions for their equipment.

This role involves in-person and phone interactions, building trust, and delivering accurate, timely support. You’ll work in a fast-paced, team-oriented environment with robust training, competitive compensation, and strong benefits designed to support you and your family.

Qualifications

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Responsibilities

• Be the go-to parts expert for customers, whether face-to-face at the counter or over the phone.
• Identify customer needs and provide recommendations.
• Use product literature, specialized software, and product knowledge to offer timely solutions.
• Translate technical details into actionable parts support and build lasting relationships with clients.
• Contribute to a positive customer experience and a reliable parts supply.

Skills

Parts counter experience

Mechanical experience

Customer communication

Organizational skills

Self-motivation

Team environment

Tools

Parts software

Job description

Pape' Machinery, Inc. - Construction & Forestry
1255 Spice Island Dr
Sparks, NV 89431, USA

Description

PARTS SALES COUNTERPERSON I:

Do you love working in a positive, high-energy environment? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we would love to hear from you! Pape’ Machinery, Inc., a premier capital equipment dealer in the West, is looking for a motivated and customer-oriented Parts Sales Counterperson I to join our team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance—all designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

In the Parts Sales Counterperson I role, you will be the go-to parts expert for customers looking to maintain and repair their equipment. Whether it's face-to-face at the counter or over the phone, you will play a vital role in ensuring our customers get the right parts—when they need them most.

Your day-to-day will involve actively engaging with customers to identify their needs and providing recommendations. You will use a combination of product literature, specialized software systems, and your own growing knowledge of parts and equipment to offer timely and accurate solutions. Your ability to translate technical details into actionable parts support will set you apart and create lasting relationships with the clients we serve.

This role isn’t just about moving parts—it’s about building trust. We’re looking for someone who values customer service and is eager to become a reliable partner to our clients. Your positive attitude, attention to detail, and commitment to finding the best solutions will be key to your success. In return, we offer an environment where your contributions are recognized, your growth is supported, and your dedication is rewarded.

WHAT YOU NEED:

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Compensation: $19.26-26.96/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training and experience level.
• Great benefits including healthcare and pension.
• Advancement – Pape’ is a dynamic, growth oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Qualifications

Licenses & Certifications

Required

Driver License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.